Note: The job is a remote job and is open to candidates in USA. CharterUP is transforming the group transportation and mobility market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. The Staff Product Manager - Pricing will set strategic direction, define the roadmap, and evolve pricing systems in collaboration with data science, engineering, and company leadership to improve marketplace performance and outcomes for customers and operators.
Responsibilities
- Define and own the vision and multi-quarter roadmap for CharterUP’s pricing systems. Identify and prioritize the highest-leverage opportunities to improve marketplace performance, operator trust, and customer outcomes
- Partner with engineering to drive the continuous improvement of our pricing infrastructure — improving accuracy, transparency, and the ability to experiment, learn, and scale
- Develop a deep understanding of operator behavior, pricing dynamics, and supply-side signals. Use those insights to inform system design and ensure our pricing reflects real-world conditions on both sides of the marketplace
- Translate high-level strategic goals into detailed requirements, user stories, and product specifications. Work closely with engineering and design to ship high-quality product that moves key metrics
- Collaborate closely with data science to instrument pricing outcomes, design experiments, and translate analytical findings into product decisions. You’re a true partner to data science — not just a consumer of their output
- Define and track success metrics for pricing initiatives. Communicate strategy and progress clearly to executive leadership, sales, and operations — building conviction and creating visibility into outcomes
- Work cross-functionally across product, engineering, design, sales, and operations to align on priorities and drive high-quality execution. Set a high bar for product thinking and influence the organization as a senior product leader
Skills
- * **Experience:** 7+ years in product management, with experience owning complex, systems-level domains and driving at least one large-scale transformation. Marketplace, pricing, supply/demand infrastructure, or two-sided platform experience is a strong plus
- * **Startup Mindset:** You can operate in ambiguity, drive decisions with incomplete information, and adjust course quickly. CharterUP is growing fast — you'll need to build the plane while flying it
- * **Communication Skills:** You can translate technical complexity into business clarity, and business strategy into engineering priorities. You're comfortable communicating at every level — from engineering to executive leadership
- * **Technical Acumen:** You understand how pricing systems, marketplace algorithms, and supply/demand infrastructure are built. You don't need to write code, but you can engage deeply with engineers on architecture decisions and tradeoffs
- * **Problem-Solving:** You can hold a complex domain in your head — understand how pricing, fleet supply, margin, and operator behavior interlock — and use that to make sequenced, dependency-aware roadmap decisions. You think in systems, not features
- * **Data-Driven Approach**: You are genuinely comfortable working with data: reading SQL output, reviewing experiment results, interpreting model outputs, and pressure-testing analytical claims. You can be a real partner to a Staff DS, not just a consumer of their work
- * **Strategic Thinking:** You don't need to ship features every sprint to feel productive. You're energized by foundational investments and strategic groundwork that compounds over multiple quarters
- * **User-Centric Focus:** You understand two-sided marketplace dynamics and have an opinion on how pricing systems should be designed. You can reason about operator economics, margin structures, and customer price sensitivity without needing everything handed to you
- Location:** Remote, US
- **Hiring Locations:** CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming
- Marketplace, pricing, supply/demand infrastructure, or two-sided platform experience is a strong plus
Benefits
- Remote-first company; U.S.-based employees may reside in any of the 19 approved states.
- Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., the company covers 100% of premiums for employees.
- U.S.: 15 PTO days, increasing to 20 after 2 years, plus 8 paid holidays. International policies vary by country.
- Company-paid life, short-term, and long-term disability insurance where available.
- Referral bonuses for bringing top talent to the team.
- Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Choose a Mac or PC, plus monitor, keyboard, and mouse.
Company Overview