Note: The job is a remote job and is open to candidates in USA. Render is building a modern cloud platform for developers creating AI-native applications. They are seeking a Staff Product Manager to own the vision and roadmap for observability, focusing on both systems telemetry and agent observability, while engaging with customers and product teams to enhance their understanding of software in the context of AI.
Responsibilities
- Own the vision, strategy, and roadmap for observability at Render. Your scope spans systems telemetry (logs, metrics, distributed tracing), OpenTelemetry-native instrumentation and export, agent and LLM observability (traces of model calls, tool use, and multi-step agent runs), and the cost and usage layer that makes token economics legible
- Drive prioritization across observability investments, balancing foundational telemetry infrastructure against near-term product needs
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's telemetry pipeline, ensuring architectural decisions optimize for signal fidelity, query performance, and cost at scale. Observability touches every product surface at Render, so the dexterity to understand the shape of our other investment areas is essential
- Develop a strong, opinionated point of view on what observability means for AI-native builders. How will OTel conventions extend to agent workloads, what a trace of an agent run could look like inside Render, and how teams should reason about token spend, model routing, and cost attribution
Skills
- 7+ years in Product Management, with substantive experience in observability, monitoring, developer tools, or infrastructure products
- Working fluency with the OpenTelemetry ecosystem — signals, semantic conventions, collectors, and the tradeoffs of instrumenting real production systems
- Familiarity with the economics of AI workloads: token pricing, model selection tradeoffs, and how teams budget for and attribute LLM spend
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering
- A track record of taking ambiguous, cross-cutting problems and turning them into clear strategy and shipped outcomes
- Strong communication and storytelling skills
- Experience as an SRE, observability engineer, or infrastructure engineer
- Hands-on experience building AI agents, or instrumenting and evaluating them in production
- Contributions to OpenTelemetry or adjacent open-source telemetry projects
Benefits
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
- This position is generally not eligible for new visasponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Company Overview