Note: The job is a remote job and is open to candidates in USA. Phaidra is building the future of industrial automation, focusing on AI-powered control systems for the industrial sector. They are seeking a Staff Product Manager to lead the product strategy and roadmap for Prism, the operational platform for data centers, ensuring it meets the needs of both operators and executives.
Responsibilities
- Work with the CPO to translate the platform vision into a sequenced, fundable roadmap, and drive it to delivery across teams
- Regularly visit and join calls with customers to see Prism in production and hear unfiltered feedback, not just what's escalated
- Translate floor-level customer pain into clear, high-quality product requirements, keeping teams close to real operator context
- Help drive expansion along two axes — connecting more of the data center's operational and business systems, and advancing our insight & recommendations and supervised & autonomous control offerings
- Lead the delivery of key integrations that connect new systems into Prism, closing the loop from detection to diagnosis to action
- Partner with Engineering and Design to sequence and ship the platform capabilities that make broader, safer autonomy possible
- Support the expansion of Prism's user base beyond the operations floor to new personas and buyers, including facilities and infrastructure leadership at hyperscale and neocloud operators, and partner with go-to-market and Finance on packaging and pricing
- Establish frameworks for prioritization, discovery, and risk mitigation; build high-quality product artifacts; coach and mentor other PMs, and help raise the standard for product practice — frameworks, artifacts, discovery rigor — across the team, not just within your own initiatives
- Own the metrics that define success in this role, including adoption across new systems and personas, progress along the insight-to-autonomy axis, and expansion revenue, and use them to guide prioritization and roadmap trade-offs
- Deeply understand the product architecture and participate actively in technical planning, so the strategy stays grounded in what the platform can actually do
- Help ensure alignment across teams by clearly communicating strategy, decisions, and trade-offs
Skills
- 8+ years of technical product management experience, including leading large, complex, cross-functional initiatives
- Comfortable spending significant time directly with customers or end users, and treats that time as core product work, not a distraction from it
- Track record of helping take a product from point solution toward platform — or contributing to a platform, integration, or data-surface product
- Exceptional ability to translate customer needs into strategic product direction and to sequence an ambitious vision into fundable steps
- Deep expertise in prioritization frameworks and product decision-making under uncertainty
- Strong technical acumen, including system architecture, integrations/APIs, and data platforms
- Ability to influence at all levels, including leadership, and to align teams on strategy, decisions, and trade-offs
- Experience mentoring and developing other product managers
- Excellent communication skills, including explaining complex ideas to audiences from the floor to the boardroom, in an all-remote setting
- Shares our company values: Collaboration, Transparency, Operational Excellence, Ownership, & Empathy
- Domain experience in data centers, critical infrastructure, industrial, or energy systems
- Experience with forward-deployed or services-led motions and turning them into platform revenue
- Familiarity with operational systems in this space, such as BMS/EPMS, CMMS, DCIM, or ITSM
- Experience productizing agentic AI or autonomous/closed-loop control
- Experience designing layered or usage-based B2B pricing, and familiarity with B2B sales and go-to-market
- Startup or high-growth experience with distributed/global teams
Benefits
- In addition to base salary, this position is eligible for equity.
- Fast-paced, team-oriented environment where your work directly shapes the company's direction.
- We are a 100% remote company.
- Competitive compensation & meaningful equity.
- Outsized responsibilities & professional development.
- Training is foundational; functional, customer immersion, and development training.
- Medical, dental, and vision insurance (exact benefits vary by region).
- Unlimited paid time off, with a required minimum of 20 days per year.
- Paid parental leave (exact benefits vary by region).
- Flexible stipends to support your workspace, well-being, and continued professional development.
- Company MacBook.
Company Overview