Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform whose suite of apps and agents brings AI into the tools and websites where people work. The Staff Brand Writer will shape the company’s brand and product storytelling by creating clear, compelling narratives across campaigns, launches, and user touchpoints while partnering with cross-functional teams and elevating writing standards across the organization.
Responsibilities
- Own and deliver high-impact brand and product writing across campaigns, launches, and key user touchpoints
- Translate complex product features and AI capabilities into clear, compelling, and natural language without sacrificing accuracy
- Help shape and evolve the creative and content strategy across projects, contributing to how we tell cohesive product stories at scale
- Partner closely with Product, Engineering, Marketing, Legal, and Research to develop aligned, user-centered narratives
- Drive campaign development alongside designers and marketers, ensuring messaging is product-first, differentiated, and effective
- Manage multiple projects simultaneously, balancing speed and quality in a fast-paced, evolving environment
- Advocate for the user by using insights, data, and empathy to inform content decisions and improve the overall experience
- Raise the bar for writing craft across the organization, pushing for clarity, precision, and excellence in every detail
- Mentor and support other writers, providing feedback and guidance to strengthen the team’s overall output
Skills
- 7+ years of experience in brand, product, or content writing, with a strong portfolio demonstrating clear, compelling product storytelling across surfaces
- Proven ability to synthesize complex product functionality into language that is simple, intuitive, and engaging
- Experience contributing to or leading creative and content strategy across campaigns or product ecosystems
- Strong cross-functional collaboration skills, with the ability to influence partners and align diverse stakeholders
- Demonstrated ability to manage multiple priorities and deliver high-quality work in fast-moving environments
- High level of craft and attention to detail, with a deep commitment to clarity, consistency, and quality
- Experience working on AI-native or highly technical products is a strong plus
Benefits
- Excellent health care, including a wide range of medical, dental, vision, mental health, and fertility benefits
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends, including those for caregiving, pet care, wellness, your home office, and more
- Annual professional development budget and opportunities
Company Overview