Note: The job is a remote job and is open to candidates in USA. Exact Sciences is dedicated to changing how the world prevents, detects, and guides treatment for cancer. The Sr. UX Writer will create and maintain customer-facing content for experience initiatives, collaborating with various teams to ensure clarity and enhance the overall customer experience.
Responsibilities
- Advanced understanding of UX design principles and techniques
- Work on individual assignments and lead team projects appropriate to meet department and project objectives
- Ensure alignment to standardized voice and tone, along with other content standards / best-practices
- Collaborates with content strategists, experience designers, experience product managers, and UX researchers to craft language to be used across touchpoints (digital and physical) to ensure consistent user experience
- Lead projects to create and evolve documentation by hosting meetings and driving medical, legal, and regulatory reviews of copy as needed
- Determine the clearest and most logical way to present information and instructions for greatest reader comprehension
- Produce high-quality communications that meet applicable standards appropriate for the intended audience
- Revise, edit, or update instructions, technical information, and frequently asked questions as necessary
- Create, adapt, and follow project schedules and deadlines
- Remain up to date on product developments and communication requirements
- Ability to deliver high quality documentation while paying attention to detail
- Ability to write in explanatory and procedural styles for multiple audiences
- Excellent writing and copyediting skills in English
- Strong time management skills, including prioritization
- Excellent organizational skills, including aptitude in multi-tasking
- Strong verbal communication and ability to collaborate cross functionally
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
- Regular and reliable attendance
- Ability to work designated schedule
- Ability to lift up to 10 pounds for approximately 5% of a typical working day
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day
- Ability to act with an inclusive mindset and model these behaviors for the organization
- Ability to work on a computer and phone simultaneously
- Ability to travel 5% of working time away from work location, may include overnight/weekend travel
Skills
- Bachelor's degree in Marketing, Journalism, Mass Communications, Design, Computer Science, or related field; or high school degree/general education diploma and 3 years of relevant experience in lieu of degree
- 4+ years of experience in a UX writing/technical writing or related role and/or Business Process Management, Business Continuous Improvement or related field
- 3+ years of professional experience working within a regulated document control environment
- Proficient with basic computer skills to include Internet navigation, Email usage, and word processing
- Authorization to work in the United States without sponsorship
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation
- Advanced understanding of UX design principles and techniques
- Work on individual assignments and lead team projects appropriate to meet department and project objectives
- Ensure alignment to standardized voice and tone, along with other content standards / best-practices
- Collaborates with content strategists, experience designers, experience product managers, and UX researchers to craft language to be used across touchpoints (digital and physical) to ensure consistent user experience
- Lead projects to create and evolve documentation by hosting meetings and driving medical, legal, and regulatory reviews of copy as needed
- Determine the clearest and most logical way to present information and instructions for greatest reader comprehension
- Produce high-quality communications that meet applicable standards appropriate for the intended audience
- Revise, edit, or update instructions, technical information, and frequently asked questions as necessary
- Create, adapt, and follow project schedules and deadlines
- Remain up to date on product developments and communication requirements
- Ability to deliver high quality documentation while paying attention to detail
- Ability to write in explanatory and procedural styles for multiple audiences
- Excellent writing and copyediting skills in English
- Strong time management skills, including prioritization
- Excellent organizational skills, including aptitude in multi-tasking
- Strong verbal communication and ability to collaborate cross functionally
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
- Regular and reliable attendance
- Ability to work designated schedule
- Ability to lift up to 10 pounds for approximately 5% of a typical working day
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day
- Ability to act with an inclusive mindset and model these behaviors for the organization
- Ability to work on a computer and phone simultaneously
- Ability to travel 5% of working time away from work location, may include overnight/weekend travel
- Experience in developing Content Strategy
- Proficient in Figma or similar UX design platform
- Healthcare (diagnostic/device/pharmaceutical marketing, sales, and/or reimbursement) experience
- Experience working with data platforms and leveraging data sets
Benefits
- Bonus eligible
- Paid time off (including days for vacation, holidays, volunteering, and personal time)
- Paid leave for parents and caregivers
- A retirement savings plan
- Wellness support
- Health benefits including medical, prescription drug, dental, and vision coverage
Company Overview