Note: The job is a remote job and is open to candidates in USA. Blend360 is looking for a Senior Technical Program Manager to drive the cross-functional execution and delivery of a Customer Data Platform implementation. The role involves navigating complex stakeholder dynamics, identifying project risks, and ensuring timely project delivery.
Responsibilities
- Program Governance: Bring technology, business, and marketing teams together to realign project scope, establish realistic end-to-end timelines, and drive execution
- Risk & Blocker Management: Monitor current final QA testing for profile merging and use case activation planning. Identify risks early and build clear recovery plans
- Executive Communication: Distill complex program status, timeline delays, and technical risks into transparent, precise updates for the executive team
- Accountability & Leadership: Drive alignment across teams and external vendors without direct reporting authority. Challenge proposed timelines and approaches to keep the project moving forward
Skills
- Senior-level experience leading complex, cross-functional enterprise program deliveries
- Direct, assertive communication style with a proven ability to push back, ask tough questions, and hold difficult stakeholders accountable
- High level of natural curiosity to quickly learn the nuances of the timeshare business model and the CDP environment
- Experience with 3rd-party Customer Data Platforms (e.g., Segment, Salesforce Data Cloud, Adobe RT-CDP, mParticle). Deep technical configuration skills are not required
- Familiarity with enterprise data environments where customer profiles live in Databricks
- PMP or equivalent program management certification
Company Overview