Note: The job is a remote job and is open to candidates in USA. Pinterest is hiring a Senior Technical Program Manager to lead and support cross-functional programs for its Shopping and Ads delivery infrastructure. The role focuses on scaling catalog, indexing, and retrieval systems, modernizing infrastructure, improving reliability, and using AI-assisted workflows and data to support program execution.
Responsibilities
- Lead or support programs that scale Pinterest's Shopping and Ads catalog, indexing, and retrieval systems to handle billions of items, partnering with engineering leads across catalog, search infrastructure, and retrieval
- Drive cross-team execution on infrastructure modernization initiatives, including migrations to next-generation compute and storage platforms, managing timeline, dependency, and risk across service owners
- Build and maintain program dashboards and reporting that give engineering and business stakeholders a clear, current view of progress, risk, and decisions
- Partner with engineering on reliability and incident-response initiatives for revenue-critical serving systems
- Communicate technical tradeoffs and program status clearly to both technical and non-technical audiences, from individual engineers to senior leadership
- Use GenAI as the default operating model for EP PgM execution—producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows into AI-first mechanisms (e.g., intake triage, status synthesis, action/decision extraction, risk & dependency tracking), and synthesizing signals to proactively surface risks, decision/trade-offs, and escalation paths
- Prototype solutions to augment decisions through data (e.g. dashboards, data analysis) or simplify processes (e.g. process and workflow helpers, or internal tools) using AI coding assistants (“vibe coding”)
- Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption
Skills
- 5+ years of TPM/Product Ownership experience leading complex, cross-functional technical programs, ideally within large-scale distributed systems, search/retrieval, or ads/monetization infrastructure
- Solid understanding of the principles behind large-scale serving, indexing, or retrieval systems, and the tradeoffs involved in scaling them
- Excellent analytical and problem-solving skills, with experience building dashboards, interpreting data, and using insights to drive decisions
- Strong collaboration and communication skills, with a track record of partnering with senior engineering and business stakeholders in high-visibility settings
- Comfort with ambiguity and shifting priorities across a fast-moving, multi-workstream roadmap
- Willingness to learn and grow across domains is essential
- Workflow design, AI fluency, data & insights orientation: experience turning repeatable program work into durable, low-toil mechanisms and improving decision-making by using GenAI (e.g., strong prompting, vibe coding lightweight scripts/tools, dashboards, data analysis and leveraging agents where appropriate)
- Safety-by-design AI fluency: experience operating within AI governance expectations (risk assessment, data handling, model/output validation, auditability/traceability) and proactively identifying where AI use is not appropriate or requires additional controls
- Bachelor's degree in Computer Science, Engineering, a related field or equivalent experience
- Experience with ads, monetization, or data infrastructure is a plus
Benefits
- Eligible for equity.
- Can be situated anywhere in the country, with in-person collaboration in the office 1–2 times every 6 months.
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