Note: The job is a remote job and is open to candidates in USA. World Wide Technology is a global technology solutions provider that delivers strategy, execution, and partnership to accelerate digital transformation for organizations worldwide. The Senior Technical Delivery Manager orchestrates end-to-end delivery across strategic global finance accounts, leading client relationships, complex technology programs, presales and growth enablement, financial management, people leadership, and operational excellence.
Responsibilities
- Serve as the executive delivery leader and trusted advisor for strategic accounts across WWT
- Build and maintain long-term relationships with client executives, ensuring alignment between WWT’s capabilities and client priorities
- Lead executive governance, steering committees, and quarterly business reviews
- Anticipate client needs, identify risks, and proactively shape solutions that strengthen the client partnership
- Provide end to end oversight of complex, multitower programs spanning:
- Infrastructure modernization (networking, compute, storage, data center)
- Multi-cloud architecture, migration, and operations (AWS, Azure, GCP)
- Security architecture, zero trust, SOC modernization, and threat operations
- Application development, modernization, and DevOps
- Digital workspace, collaboration, and end user experience
- Automation, AIOps, observability, and platform engineering
- Integrate delivery across WWT’s ATC labs, integration centers, consulting teams, and OEM/ISV partners to ensure seamless execution
- Establish and maintain program governance, KPIs, dashboards, and quality standards consistent with delivery expectations
- Drive risk management, issue resolution, and cross functional alignment across engineering, consulting, supply chain, and partner teams
- Partner with Account Managers, Client Directors, and Consulting Services leadership to shape opportunities across WWT’s portfolio
- Translate client business challenges into actionable solution architectures, delivery approaches, and execution roadmaps
- Lead or support pre-sales activities including scoping sessions, solution workshops, ATC briefings, and executive presentations
- Develop high quality Statements of Work (SOWs), delivery models, estimates, and risk assessments that balance client value with delivery feasibility and commercial viability
- Serve as the delivery voice in deal shaping, ensuring commitments made during presales can be delivered with excellence and profitability
- Contribute to account planning, pipeline development, and identification of expansion opportunities within existing programs
- Own financial performance for assigned accounts or programs, including revenue, margin, forecasting, backlog, and cost management
- Ensure delivery is aligned with contractual commitments, profitability targets, and WWT’s commercial frameworks
- Manage commercial constructs including SOWs, MSAs, change orders, consumption based models, and managed services engagements
- Partner with sales and account leadership to identify and pursue growth opportunities across consulting, integration, and technology services
- Lead, mentor, and develop high performing delivery teams across consulting, engineering, PMO, and operational functions
- Foster a culture of accountability, collaboration, innovation, and continuous improvement
- Model WWT’s core values and commitment to diversity, equity, and inclusion
- Champion delivery best practices across WWT’s consulting, engineering, and integration capabilities
- Leverage WWT’s Advanced Technology Center (ATC) to accelerate solution validation, prototyping, and customer innovation
- Promote automation and modern delivery models to improve efficiency and outcomes
- Drive standardization and scalability across engagements while tailoring approaches to client context
- Ensure compliance with WWT’s risk, quality, and security standards
Skills
- Must be located in the central, southern, or eastern region
- Must have experience delivering financial services projects and have recent partnerships within the global finance industry
- 12+ years of experience leading largescale technology or transformation programs, with at least 5 years in a senior delivery leadership role
- Proven success delivering multitower programs across infrastructure, cloud, security, or application domains
- Strong executive presence with the ability to influence senior stakeholders and lead complex governance structures
- Deep understanding of delivery methodologies (Agile, hybrid, waterfall), PMO governance, and operational frameworks
- Demonstrated financial acumen including P&L ownership, forecasting, and commercial management
- Experience leading large, matrixed teams across consulting, engineering, and operations
- ***Location Requirement: New York, Philadelphia, Washington DC (or surrounding areas)***
- ***Onsite requirement 2-3 times per month in New York City***
- ***Global Financial experience needed***
- Experience at a Big 4 or toptier consulting firm
- Familiarity with WWT's core technology partners (Cisco, Dell, NetApp, VMware, AWS, Microsoft, Google, Palo Alto, F5, etc.)
- Industry expertise in sectors such as energy, healthcare, financial services, or service provider
- Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications)
Benefits
- Health, Dental, and Vision Care for all full-time employees
- Onsite Health Centers for all full-time employees
- Employee Assistance Program for all full-time employees
- Wellness program for all full-time employees
- Profit Sharing for all full-time employees
- 401k Plan with Company Matching for all full-time employees
- Life and Disability Insurance for all full-time employees
- Tuition Reimbursement for all full-time employees
- PTO and Sick Leave (starting at 20 days per year) for all full-time employees
- Holidays (10 per year) for all full-time employees
- Parental Leave for all full-time employees
- Military Leave for all full-time employees
- Bereavement leave for all full-time employees
- Nursing Mothers Benefits for all full-time employees
- Voluntary Legal benefits for all full-time employees
- Pet Insurance for all full-time employees
- Employee Discount Program for all full-time employees
- Remote work arrangement with an onsite requirement 2-3 times per month in New York City
Company Overview
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