Note: The job is a remote job and is open to candidates in USA. Rula is a remote-first mental healthcare company dedicated to providing evidence-based, compassionate care and expanding access to quality psychiatric services. The Senior Strategy & Operations Manager will shape the future of Rula's psychiatry business by developing strategy, evaluating new opportunities, and leading cross-functional pilots and scalable initiatives. The role partners with leaders across multiple functions and combines analytical, operational, and executive-level skills to drive growth.
Responsibilities
- Partner closely with leaders across Clinical, Operations, Growth, Product, Finance, and Analytics to define long-term strategy, evaluate new business opportunities, and translate high-impact ideas into actionable pilots and scalable initiatives
- Define the path to 5x’ing the business over the next 3 years
- Research, scope, and pilot new service launches or business lines
- Deep-dive into patient and payor LTVs to improve the businesses unit economics
- Influence key business decisions and drive initiatives that expand access to high-quality psychiatric care
- Framing ambiguous business problems and influencing executive stakeholders
- Building financial models, analyzing data, and leading cross-functional execution
Skills
- 7+ years of experience across Management Consulting, Strategy & Operations, Business Operations, Corporate Strategy, or similar strategy and ops roles within high-growth startups or mid-sized companies
- Advanced proficiency in Google Sheets and Excel, including building complex financial models, leveraging advanced formulas, and analyzing large datasets
- Demonstrated ability to translate strategic objectives into scalable operating models, analytics, and cross-functional execution plans
- Exceptional written and verbal communication skills, with the ability to synthesize complex topics and influence executive-level stakeholders
- Strong executive presence with experience partnering directly with senior leaders, facilitating alignment, and navigating challenging or ambiguous business decisions
- Proven ability to independently lead complex, cross-functional initiatives from strategy through execution
- Experience at a high-growth technology company, with healthcare or digital health experience preferred
- Experience using business intelligence tools (e.g. Looker) and working knowledge of SQL
- Experience leading annual planning, strategic planning, or company-wide operational planning processes
- Experience launching and scaling new products, services, business lines, or other 0→1 initiatives
- Experience evaluating M&A, partnerships, adjacent markets, or other corporate development opportunities
Benefits
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Supporting your mental and physical health
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
Company Overview