Note: The job is a remote job and is open to candidates in USA. Elastic, the Search AI Company, provides cloud-based solutions for search, security, and observability through its Elastic Search AI Platform. The company is seeking a seasoned Sales Strategy and Operations professional to scale operational best practices, support sales planning, and drive data-informed decision-making. The role focuses on sales performance metrics, coverage models, forecasting, reporting, systems enhancements, and process adoption.
Responsibilities
- Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning
- Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps
- Identify untapped market potential and design and implement sales plans to capture growth opportunities
- Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting
- Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting
- Implement best practices that drive simplification, efficiency, and productivity improvements for sales users
- Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene
- Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools
Skills
- Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies
- Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function
- Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines
- Excellent written and verbal communication skills, including receptive listening and the ability to present complex ideas clearly to both technical and non-technical audiences
- Strong collaboration skills, with demonstrated ability to work across virtual and global cross-functional teams
- Strong data and analytics acumen, with demonstrated ability to synthesize large datasets into actionable insights, build reporting frameworks, and drive data-informed decision-making across sales and revenue operations
- Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar), with hands-on experience writing queries, manipulating data, and delivering compelling dashboards and reports for stakeholders at all levels
- Proven change management and process transformation experience, with a track record of leading adoption across complex organizations
- Proactive, forward-thinking mindset with a solid creative problem-solving aptitude
- End-to-end implementation and support experience with global business systems, from requirements gathering through testing and production rollout
- Location: Remote (Mountain or Central time zone highly preferred)
Benefits
- This role is currently eligible to participate in Elastic's stock program.
- A company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings.
- Health coverage for you and your family in many locations.
- Ability to craft your calendar with flexible locations and schedules for many roles.
- Generous number of vacation days each year.
- We match up to $2000 (or local currency equivalent) for financial donations and service.
- Up to 40 hours each year to use toward volunteer projects you love.
- Minimum of 16 weeks of parental leave.
Company Overview