Note: The job is a remote job and is open to candidates in USA. Beckman Coulter Diagnostics develops diagnostic tools to improve patient lives and advance healthcare. The Sr. Sales Operations Analyst partners with sales leadership and cross-functional stakeholders to support strategic goals, analyze sales performance drivers, and ensure high-quality operational execution. The role focuses on Salesforce CRM, analytics, reporting, territory alignment, process optimization, and business planning.
Responsibilities
- Internal and Field Stakeholder Management: Effectively communicate and partner with internal and external stakeholders to align on business objectives and action plans. Serve as a liaison between sales, service, marketing, finance, IT, and other functional teams. Maintain strong, ongoing communication to ensure stakeholders are informed of key milestones, progress against critical paths, and any variances from plan
- Salesforce CRM Expertise: Utilize experience with Salesforce CRM to enhance operational efficiency, drive user adoption, and troubleshoot issues. Desired proficiency includes platform usability, data integrity, reporting, and automation. Serve as a key resource for resolving CRM-related challenges and optimizing workflows to support business objectives
- Problem Solving: Take a strategic approach to achieving business goals by asking the right questions, aligning appropriate resources, developing actionable plans, and evaluating outcomes. Proactively identify and address risks or delays while ensuring processes are streamlined, easy to execute, and results-driven
- Analytics: Serve as a subject matter expert in service and sales data tools and sources. Deliver high-quality data analyses and actionable insights to drive business decisions. Experience with incentive compensation design, field reporting, customer segmentation, sales force sizing, and annual business planning is strongly preferred
- Process Optimization: Consistently implement operational protocols, procedures, and standards. Support execution of critical projects across all phases, ensuring alignment with timelines, objectives, and quality expectations
Skills
- Bachelor's degree with 5+ years of experience in sales operations, analytics, or a related field OR master's degree with 3+ years of experience
- Demonstrated ability to structure and perform complex analyses, translating data into actionable insights (including experience with DAX, SQL Query, Power Query, or similar tools)
- Hands-on experience with Salesforce CRM, including reporting, data management, and issue resolution
- Proficiency in Microsoft Access (Database Management System), Excel, and Smartsheet is required
- Strong problem-solving and critical-thinking skills, with attention to detail and data accuracy
- Experience with territory alignment tools (e.g., Javelin Territory Designer or TerrAlign) and data visualization/analytics platforms (e.g., Excel, Power BI, Tableau, QlikView, SAS, Oracle ERP, Spotfire, Business Objects, SQL)
- Experience in the healthcare industry
- Excellent problem-solving and critical-thinking skills, with a strong attention to detail and a focus on data accuracy and quality
- Outstanding verbal and written communication skills with the ability to engage effectively with stakeholders at all levels
- Demonstrated ability to influence and drive results through cross-functional collaboration
Benefits
- This role is remote and can be done from any location in the United States.
- This job is also eligible for bonus/incentive pay.
- Paid time off
- Medical/dental/vision insurance
- 401(k) to eligible employees
Company Overview
Company H1B Sponsorship