Note: The job is a remote job and is open to candidates in USA. Blytheco is a company passionate about transforming businesses by delivering extraordinary software implementation experiences. They are seeking a Senior Sage 100 ERP Software Consultant to guide customers through the software implementation process, deliver training, and provide post-implementation support. The role involves conducting discovery meetings, project scoping, business process mapping, and leading a team of consultants to ensure successful client engagements.
Responsibilities
- Strategically guide customers through the software implementation process
- Deliver informative, insightful, and engaging training
- Provide timely, thoughtful, and outstanding, post-implementation service and support
- Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer
- Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW’s)
- Perform project scoping, planning, business process mapping, UAT testing
- As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
- May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
- Deliver insightful, engaging training sessions via phone, web, or in-person
- Provide prompt, professional customer service and support
- Actively participate in the software implementation process
- Lead a team of consultants on client engagements, providing leadership and guidance, as needed
- Schedule and participate in discovery meetings with clients to gather requirements for the implementation project
- Create and update Statements of Work
- Lead configuration sessions with clients
- Business process mapping and data migration
- User acceptance testing
- Create training documents and lead training sessions with clients
- Participate in sales calls, acting as a Subject Matter Expert on the software
- Respond to support calls and resolve issues in a timely manner
- Attend project status meetings
- Travel to client sites (as needed)
Skills
- 5+ of experience as a Sage 100 consultant OR 5+ years of experience implementing similar midmarket ERP solutions (Epicor, Microsoft GP, IQMS, Oracle E-Business Suite, Infor, etc.)
- Ability to utilize defined and structured implementation processes and project management methodologies
- Talent for handling multiple projects successfully while meeting deadlines
- Solid understanding of common industry business practices related to accounting, sales/manufacturing/inventory management, as well as an advanced understanding of accounting theory, accounting systems, US GAAP, and IFRA
- Outstanding organizational, time management, communication, and listening skills required
- Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
- Working knowledge of MS Office, Outlook, and proficiency with CRM tools
- Ability to travel, as needed
- Bachelor's degree preferred
- Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus
Benefits
- Medical, dental, vision coverage
- Company-paid life insurance
- Options for additional insurance coverages
- 401(k) Plan
- Paid Time Off accruals
- Company Paid Holidays
- Work from home
- Tuition reimbursement and on-going training opportunities
- Employee Recognition and Leadership Programs
- Annual Company Conference – “Quest for Excellence”
- Employee Referral Bonus Program
- Opportunities to give back to the community
- Our award-winning culture
- That *incredible* feeling of satisfaction that comes from knowing that what you do truly *does* make a difference!
Company Overview