Note: The job is a remote job and is open to candidates in USA. CIQ builds enterprise infrastructure spanning operating systems, AI infrastructure, high-performance computing, and cloud-native orchestration. The Sr. Revenue Operations Manager will own the HubSpot CRM ecosystem and broader RevOps tooling, ensuring data integrity, reporting, forecasting, process governance, commissions administration, and cross-functional revenue operations across Sales, Marketing, and Finance.
Responsibilities
- Serve as primary owner/administrator of CRM tools (HubSpot) - pipeline configuration, properties, workflows, automation, data architecture, and integrations with adjacent GTM tools (e.g., ZoomInfo, Amplemarket, Slack)
- Maintain CRM data quality and hygiene standards, and own user provisioning, permissions, training, and vendor relationships for HubSpot and the broader RevOps tooling stack
- Build and maintain dashboards and reporting for pipeline, bookings, forecast accuracy, and rep/team performance, delivered through recurring cadences (weekly pipeline reviews, QBRs, board reporting) and ad hoc executive analysis
- Partner with Sales and Marketing leadership to define and track KPIs, and ensure a single source of truth for revenue data across HubSpot, Finance, and other business systems
- Design, document, and administer sales commission plans in partnership with Sales leadership and Finance, including monthly/quarterly calculations, approvals, and payouts
- Own sales process governance (pipeline stage definitions, deal-stage hygiene), deal desk (pricing/discounting/terms approvals with Finance and Legal), and quota/territory assignment
- Partner with the sales team to administer and maintain NDA's, customer contracts, and partner contracts
- Manage lead routing and contract/order-management workflows, support rep onboarding to systems and processes, and conduct win/loss and pipeline analysis
- Partner closely with Finance on revenue forecasting, reconciling bookings, pipeline, and revenue data between RevOps and Finance systems
- Collaborate with Sales to manage and govern the lifecycle of NDAs, customer agreements, and partner contracts
- Own lifecycle stage and lead qualification definitions (MQL, SQL, handoff SLA) jointly with Marketing, and govern changes to them
- Own source and campaign attribution integrity in HubSpot so channel and campaign performance is reportable end to end
- Build funnel reporting from first touch to closed won, including conversion rates by stage, campaign influence, and cost per opportunity, alongside pipeline and bookings reporting
Skills
- 5+ years of experience in Revenue Operations, Sales Operations, or a closely related role, with at least 2+ years in a HubSpot admin capacity (or equivalent CRM, e.g., Salesforce)
- Demonstrated experience owning sales commission processes end-to-end, including plan design support and payout administration
- Strong experience building reporting/dashboards and partnering with Finance on forecasting and planning cycles
- Advanced HubSpot administration skills (workflows, custom objects/properties, reporting, integrations); HubSpot certifications a plus
- Excellent Excel/spreadsheet modeling skills; SQL or BI tool experience (Looker, Tableau, etc.) a plus
- Strong analytical rigor with the ability to translate data into clear, actionable narratives for executive audiences
- High ownership mentality, comfortable operating with autonomy in a fast-moving, lean organization
- Excellent cross-functional communication skills; able to work effectively with Sales, Marketing, Finance, and Executive stakeholders
- Experience in a B2B SaaS or infrastructure/open-source software company preferred
Benefits
- Medical, dental, and vision insurance.
- Flexible paid time off.
- Employee stock options.
- Remote work.
Company Overview