Note: The job is a remote job and is open to candidates in USA. The American Heart Association is a nonprofit organization focused on improving cardiovascular and brain health and advancing healthier lives. The Senior Program Lead will lead the planning, execution, operations, evaluation, and continuous improvement of Healthy Living programs, managing budgets, resources, stakeholders, performance metrics, and program impact.
Responsibilities
- Leads cross-functional team in the planning, operations, and execution of one or more programs to ensure they meet stated objectives. Oversee program operations, budgets, and resource management, ensuring cost-effectiveness and adherence to guidelines. Ensure program integration with existing American Heart Association initiatives, aligning projects with organizational priorities
- Drives continuous improvement initiatives, assessing program outcomes and recommending adjustments to enhance performance. Leads efforts to enhance participant engagement and retention, elevating program visibility and impact
- Collaborates with internal and external stakeholders to ensure program success, fostering relationships with vendors, subcontractors, and volunteers. Ensure programs and learning initiatives comply with sponsorship and/or grant requirements, American Heart Association's science, accreditation bodies, regulatory requirements, and credentialing standards
- Establishes and tracks program KPIs, including participation rates, engagement metrics, quality measures, and financial performance. Analyzes program data, stakeholder feedback, and market trends to identify opportunities for improvement, expansion, or redirection. Makes data-driven recommendations on program adjustments, resource allocation, and process enhancements
- Supports the branding, positioning, and promotion of programs, collaborating with marketing teams. May participate in sponsorship meetings with potential sponsors or funders to secure financial support of the program. Provides input on training development and implementation strategies, ensuring outreach and content delivery are optimized
- Acts as key point of contact for national partners and represents the organization externally on issues related to the assigned program audience at the national level
- Performs other duties as required or assigned which are reasonably within the scope and responsibility of the job level and family
Skills
- * Bachelor's degree or equivalent
- * Experience developing, launching, or scaling new programs, initiatives, or pilot projects from concept through implementation
- * Experience with nutrition-related programming or healthy food initiatives
- * Demonstrated success in building and maintaining strategic relationships with external stakeholders, industry partners, vendors, or community organizations
- * Experience leading projects in evolving environments where processes and frameworks are still being developed
- * Experience coordinating cross-functional teams and aligning diverse stakeholders around shared goals
- * Experience developing program metrics, KPIs, evaluation frameworks, and performance monitoring processes
- * Five (5) years minimum prior relevant experience in food service or restaurant administration, quality improvement, food industry associations or innovation is desired
Benefits
- Flexibility for remote candidates.
- Eligibility for an incentive program based on the type of position.
- Medical, dental, vision, disability, and life insurance.
- A robust retirement program that includes an employer match and automatic contribution.
- Employee assistance program, employee wellness program, telemedicine, and medical consultation.
- Access to Heart U, the Association’s national online university, with more than 100,000 resources.
- Additional training and support, locally.
- The opportunity to join one of the many Employee Resource Groups (ERG).
- Participation as a mentor or mentee in the professional mentoring program.
- Paid Time Off (PTO) at a minimum of 16 days per year for new employees, increasing based on seniority level.
- A total of 12 paid holidays off each year, including several days off at the end of the year.
- Tuition Assistance providing financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
Company Overview
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