Note: The job is a remote job and is open to candidates in USA. BCD Travel helps companies travel smart through digital business travel experiences, meetings and events management, and global consultancy services. The Sr. Product Manager will define and deliver the strategy, roadmap, and execution of the Travel Commerce Admin platform, enabling scalable configuration, governance, onboarding, and compliance. The role will collaborate with product, engineering, UX, architecture, implementation, and operations teams while representing internal users and leading improvements to commerce administration capabilities.
Responsibilities
- Translate commerce platform needs into scalable admin and configuration capabilities
- Deeply understand configuration workflows, pain points, and scalability constraints
- Ensure admin tools reduce manual effort, errors, and dependency on engineering teams
- Provide management of PNR formats globally
- Identify opportunities for innovation and improvement
- Contribute to the vision, strategy, and roadmap for the Admin & Configuration Platform
- Product Management of 3rd party tools used for Travel Commerce Platform
- Work closely with Travel Commerce Product Managers to ensure admin capabilities support go-to-market needs
- Act as the voice of internal users: implementations, support, product teams (hotel, car, air, rail, payment) and other product areas (ie. Core services)
- Partner closely with engineering, UX, and architecture to deliver high-quality solutions
- Partner with Implementation and Operations teams to streamline onboarding and configuration at scale
Skills
- Comfortable operating between strategy and detailed execution
- Data-informed, systems-oriented thinker
- Strong product discovery and problem framing skills (internal user focus)
- Ability to translate complex business/platform needs into clear requirements and user stories
- Comfortable working with APIs, data models, and configuration concepts (not required to code)
- Analytical and metrics-driven; able to define KPIs and use data to drive prioritization
- Strong stakeholder management and communication (clear written updates, structured decision-making)
- Execution mindset with attention to detail, quality, and operational impact
- Experience in product management, preferably platform or internal products
- Experience working in complex, multi-market, multi-client environments
- Experience in product management, preferably platform or internal products
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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