Note: The job is a remote job and is open to candidates in USA. Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. The Senior Product Manager, Intelligent Workflows will lead projects that integrate AI capabilities into contractor onboarding, credentialing, and compliance experiences, enhancing operational efficiency and safety decisions.
Responsibilities
- Own the delivery of AI-enabled workflow experiences across contractor onboarding, credentialing, and operator compliance
- Translate the team's AI product strategy into scoped, sequenced workflow projects with clear milestones and outcomes
- Partner with internal cross-functional stakeholders to ship production-grade experiences that are explainable, reliable, and measurably better than the flows they replace
- Define and own outcome metrics for each project: cycle time, error reduction, automation rate, adoption, and safety impact
- Lead the delivery of intelligent onboarding experiences including smart document review, credential validation, qualification gap identification, and guided remediation
- Reduce time-to-qualify so safe contractors reach the field faster and operators carry less manual review effort
- Support global scale, multi-region compliance requirements, and diverse contractor types
- Lead workflow projects for operator-side risk visibility, contractor oversight, and audit readiness
- Bring ML-driven risk scoring, anomaly detection, and proactive alerts into operator workflows to shift users from reactive to proactive risk management
- Turn compliance and credential data into clear, trusted insights that drive better safety decisions
- Apply the AI product frameworks, best practices, and guardrails established by the Principal PM for AI Products
- Surface in-market signal, customer feedback, and project learnings that strengthen the AI product roadmap
- Partner with the Platform Data PM on the data inputs and quality requirements that make AI-enabled experiences possible
- Lead change management and adoption, working directly with customers and across internal cross-functional stakeholders
- Delivered 2 to 3 AI-enabled workflow improvements in contractor onboarding or operator compliance, with measurable reductions in cycle time, manual effort, or risk exposure
- Demonstrated customer outcome gains: faster contractor qualification, higher credential accuracy, and improved compliance administrator efficiency
- A clear project roadmap that translates the AI product strategy into delivered workflow value
- Effective delivery partnership with the Principal PM for AI Products, with in-market signal flowing back to inform the AI roadmap
Skills
- 7 to 9 years of product management experience in B2B SaaS, with proven delivery of complex customer-facing experiences that incorporate AI, ML, or automation capabilities
- Strong project leadership and delivery skills, with the ability to translate strategy into shipped outcomes
- Strong systems thinking and the ability to map complex multi-party processes and identify where intelligence adds the most value
- Experience in regulated, compliance, credentialing, or supply chain domains strongly
- Comfort operating in a matrixed product environment, executing against team strategy while applying the operational guidance of a principal-level AI subject matter expert
- Deep customer empathy and discovery skills, with a working understanding of contractor, operator, and compliance administrator needs
- Experience in PE-backed or scale-stage SaaS environments preferred
Benefits
- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work
Company Overview