Note: The job is a remote job and is open to candidates in USA. A Place for Mom is the leading platform guiding families through every stage of the aging journey. As a Sr. Outbound Sales Representative, you will manage a pipeline of families seeking guidance in their move-in decisions, executing high-volume outreach and maintaining engagement to drive successful outcomes.
Responsibilities
- Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision
- Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families
- Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed
- Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation
- Build trust quickly with families, understand their needs, and guide them to the best-fit care options
- Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion
- Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts
- Consistently meet or exceed monthly sales targets and conversion expectations
- Participate in ongoing coaching, call reviews, and training to continuously improve performance
Skills
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
- Proven track record of meeting or exceeding sales targets
- Experience managing and converting warm lead pipelines
- Strong communication and active listening skills
- Ability to multitask (phone + CRM documentation simultaneously)
- Proficiency with CRM systems and Microsoft Office tools
- Ability to work remotely with a high level of focus and accountability
- Bachelor's degree
- Strongly preferred Senior Living Community Sales Experience
Benefits
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Company-provided laptop, VOIP system, CRM access, and tools
Company Overview