Note: The job is a remote job and is open to candidates in USA. Syniti, part of Capgemini, provides enterprise data management software and expertise to help large organizations manage, migrate, govern, and maximize the value of their data. The Senior Technical Program Manager will lead high-impact initiatives for the Syniti Knowledge Platform, coordinating product, engineering, operations, and customer-facing teams while establishing scalable program management practices. The role also supports executive communication, roadmap execution, release governance, risk management, vendor coordination, and cross-functional accountability.
Responsibilities
- Program leadership and coordination – Connect product, engineering, and operations to deliver platform enhancements; partner with the CTO and leadership teams to align roadmaps with business objectives
- Syniti leadership communication – Support the CTO in preparing and delivering updates that keep executives informed on progress toward goals and timelines
- Standards and processes – Define and improve standards for planning, communication, tracking, and issue management; implement tools and frameworks that deliver consistent results and reliable outcomes
- CTO and project management team – Lead and support project managers, providing guidance, escalation, and risk remediation to resolve program-level challenges
- Program initiation – Create charters that establish business value, scope, timelines, success measures, and accountabilities
- Program planning – Translate roadmap items into actionable plans with goals, milestones, dependencies, and deliverables; identify risks and contingencies while ensuring planning standards are followed
- Program execution – Drive program progress, collaboration, issue resolution, and risk management with project managers and team leads
- Team accountability – Hold project managers and leads accountable for outcomes; support navigation through risks and roadblocks and resolve collaboration challenges
- Cross-functional collaboration – Facilitate alignment across project management, engineering, product, operations, compliance, and customer-facing teams
- Tools and systems – Ensure effective use of Jira, GitHub, CI/CD, and related tools to provide accurate project management information
- Release and governance – Partner with product and engineering to manage release schedules, ensure governance compliance, and communicate product readiness
- Vendor management – Coordinate procurement and contracting with third-party vendors; work with legal and finance to ensure agreements meet compliance and business needs
- Change enablement – Promote adoption of new processes, tools, and solutions by guiding and advocating across teams
Skills
- Master's degree in Computer Science, Engineering, Business, or related field or equivalent professional experience
- Demonstrated experience in program management or business operations within a Product & Engineering organization
- Strong expertise in building, implementing, and measuring processes, frameworks, and operational metrics
- Familiarity with tools that support developer productivity (e.g., Jira, GitHub, Confluence, CI/CD systems)
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly to all levels of the organization
- Tenacity, persistence, and detail orientation — able to push complex projects through to successful completion
- Bonus: Experience with release management, governance, and compliance in a SaaS or enterprise software environment
- Bonus: Experience managing vendor relationships, procurement, or contracting processes
Benefits
- Access to learning tools
- The chance to shape our journey and share in our success story
- Recognition: we always take the time to celebrate individual achievements
- Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
- This role may be eligible for other compensation including variable compensation, bonus, or commission.
Company Overview
Company H1B Sponsorship