Note: The job is a remote job and is open to candidates in USA. Lumen Technologies provides secure, high-performance connectivity across cloud, edge, and AI workloads through its expansive fiber network and connected ecosystem. The Senior Manager, Software Development manages a team supporting the availability and optimization of Lumen’s digital customer experience across web, iOS, Android, and public API channels. The role oversees software development, architecture, mentoring, automated integration and deployment, customer journey design, and product quality.
Responsibilities
- Participate in planning, demo and retrospective sessions as member of Agile Scrum team
- Manage development activities including strategic and tactical development activities to deliver the best in class experience
- Manage key architecture components that are reusable, scalable, and extensible for future changes/enhancements
- Identify and design key moments during complex customer journeys across major services/product transactions
- Mentor others on the team by instructing them in the Agile process, reviewing their designs and code, and overseeing integration and deployment of modules they develop
- Assist with point of contacts as requested by product owners within the organization
- Create development environment for efficient testing and integration using fully automated Continuous Integration and Continuous Delivery environment
- Ensure that the quality of our products and the response times are industry leading and meet the highest quality standards through benchmarking assessments
Skills
- 10+ years full lifecycle software development experience
- 2+ years of management experience of large enterprise products or solutions
- 5+ years design and development experience in Java (Core Java, Spring, Web Services), JavaScript, Node.js, PM2, JSON and MongoDB, CouchBase
- 3+ years of experience with mobile app development (iOS and Android)
- Experience with Cloud Infrastructure from Amazon, Azure, GCP
- Experience with Junit, SonarQube, Kafka, Grunt, Jasmine
- Experience with source control packages such as Git
- Strong problem solving and analytical skills
- Ability to produce high quality, maintainable software
- Ability to work in a fast-paced, highly collaborative environment
- Outstanding oral and written communication skills
- Experience in Telecom industry
- Experience in Agile software development practices using tools such as Jira
- Ability to utilize big data technologies such as Hadoop, Splunk to generate data driven Small Business experience
- Experience with Advanced SQL/database programming in one or more of the following commercial relational databases: MSSQL, Oracle, MySQL
Benefits
- A comprehensive package featuring a broad range of Health benefits
- Life benefits
- Voluntary Lifestyle benefits
- Other perks that enhance your physical, mental, emotional and financial wellbeing
- Bonus structure, including short-term incentives, long-term incentives and/or sales compensation
Company Overview
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