Note: The job is a remote job and is open to candidates in USA. NovaSource Power Services is seeking a Senior Manager to lead its Enterprise Applications team and govern enterprise architecture across the company. The role owns the application platforms, vendor delivery, support operations and team development, while leading the order-to-cash transformation and reporting program value to executives.
Responsibilities
- Own the health, cost and roadmap of the enterprise application stack, and set the platform strategy and sequencing of program phases
- Run the platforms as products, with business product owners prioritizing what is built and technical product owners approving production releases
- Manage the Azure run cost for the integration layer and the licensing position for each platform, with budget alerts and a quarterly review
- Chair the Architecture Review Board, maintain the architecture decision records and integration standard, and decide which designs proceed to build
- Define and maintain use-case tiers and control sets for automation and AI, so approval effort is proportionate to risk
- Personally review integration designs, data ownership decisions and platform choices, and challenge vendor designs before build rather than after
- Own the target state for the application landscape and keep the current-state inventory accurate
- Own statements of work for the stack, including authoring scope, negotiating commercials, holding vendors to milestones and acceptance criteria, and managing change control
- Accept or reject vendor deliverables against defined acceptance criteria, and escalate early when milestones are at risk
- Own the transition of every delivered component into support, including documentation, runbooks and knowledge transfer
- Own the application support service, including its scope, service levels and the quarterly review with the provider
- Set and enforce the release management process and change record across the team and vendors. No production change happens outside the record
- Ensure every integration has a named owner, monitoring, alerting and a replay procedure
- Manage the technical product owners and analysts. Set objectives, develop capability and plan succession for each platform
- Establish the Business Central technical function, which does not exist today, around the new product owner
- Report program value to leadership against baseline measures, including credit memo reduction, manual touch count and unbilled aging
- Maintain the business case for each program phase and bring the next phase to leadership with scope, cost and expected return
Skills
- Ten or more years in enterprise applications, including at least three years leading a team that owns platforms rather than projects
- Experience chairing or running an architecture governance forum and maintaining its decision records
- A track record of owning vendor-delivered programs end to end, including authoring scope, negotiating fixed-price statements of work and managing acceptance
- The ability to read an integration design, a data model and a statement of work and identify the problems in each
- Experience running a release management process with a change record across more than one platform
- Experience managing an application support provider against service levels
- Salesforce or ServiceMax, and Dynamics 365 Business Central
- Azure integration services (Logic Apps, Service Bus) and Power Platform governance
- Background in field service, energy or asset management
- Experience establishing governance for AI and automation use cases, including human review controls for agents that write to systems of record
- Order to cash or billing process experience
Benefits
- Remote work may be considered, with travel to Chandler as the work requires, typically one week a month during program delivery, plus occasional site visits.
Company Overview
Company H1B Sponsorship