Note: The job is a remote job and is open to candidates in USA. Stanley Black & Decker, Inc. is a global tools and industrial company with a diverse, technology-driven workforce. The Senior Manager, Customer Identity & Platform Engineering will lead the CIAM platform, backend engineering, AWS cloud services, and shared platform capabilities, while managing engineering teams and driving secure, scalable technology delivery.
Responsibilities
- Lead and develop a team of software engineers, cloud engineers, and product owners
- Define and execute the technology roadmap for Customer Identity & Access Management (CIAM), backend services, and shared platform capabilities
- Design, build, and operate secure backend services, APIs, and microservices that support websites, mobile applications, customer registration, warranty, service, and other digital products
- Lead the architecture and operation of cloud-native solutions and shared services running on AWS
- Build reusable platform capabilities that enable multiple product teams across the organization
- Establish engineering best practices for DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance
- Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions
- Ensure customer identity, backend services, and cloud platforms meet security, privacy, and regulatory requirements
- Drive platform modernization, improve engineering efficiency, and reduce technical debt
- Coach and mentor engineers while fostering a collaborative, accountable engineering culture
Skills
- 10+ years of software engineering, backend development, or platform engineering experience, including experience leading engineering teams
- Strong expertise in Customer Identity & Access Management (CIAM), OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms
- Experience designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices
- Strong experience designing and operating solutions on AWS, including compute, networking, storage, databases, messaging, and monitoring services
- Experience with Kubernetes, containerized applications, and modern cloud architecture
- Strong understanding of secure software development and privacy regulations such as GDPR and CCPA
- Experience leading technical initiatives across multiple teams while balancing business priorities with engineering quality
- A practical, collaborative leadership style with a passion for developing people and delivering reliable technology
- This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc)
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Disability benefits
- 401(k)
- Employee Stock Purchase Plan
- Paid time off, including paid vacation, holidays and personal days
- Tuition reimbursement
- Programs and benefits in support of employee well-being
- Discounts on Stanley Black & Decker tools and products
- Discount programs for other vendors, partners and partner programs
- Wellness program
- Retirement benefits
- Career paths to grow and develop skills
- Access to learning resources, including a digital learning portal, Lean Academy and online university with certificates and specializations from renowned colleges and universities
- Volunteerism and sustainable business practices
- Remote work arrangement
Company Overview