Note: The job is a remote job and is open to candidates in USA. Zenith Insurance Company specializes in workers’ compensation insurance and helps businesses reduce the financial and human consequences of workplace injuries. The Senior Loss Control Consultant identifies workplace injury and illness exposures, evaluates safety and health programs, and provides risk-control services to policyholders. The role also develops recommendations, conducts investigations and training, and supports underwriting profitability through effective safety and health consulting.
Responsibilities
- Conduct assigned underwriting surveys at prospect and policyholder locations to define business operations, key employee injury/illness exposures and controls
- Identify and evaluate the following workplace safety & health exposures: manual material handling and ergonomics; machinery and equipment; falls; motor vehicles; and occupational disease
- Evaluate effectiveness of prospect and policyholder safety and health programs
- Identify complex engineering and/or administrative controls to reduce workers’ compensation loss potential
- Use evidence-based safety and health service approach to identify key trends and prioritize policyholder service needs
- Develop safety and health service plans and perform ongoing consultation to assigned service accounts
- Develop and submit recommendations to reduce policyholder employee injury/illness potential and workers’ compensation costs
- Influence key policyholder decision-makers to implement safety and health recommendations
- Build and maintain productive policyholder and agency work relationships
- Prepare effective reports for policyholders and internal partners
- Conduct effective investigation of serious workers’ compensation incidents
- Coordinate safety and health services for single and multi-region policyholders
- Develop and conduct policyholder training
- Market Zenith and the Safety & Health department
- Meet department standards for individual work quality, productivity, and time service
- Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
- Work productively and harmoniously with others on a consistent basis
- Respond positively to direction and feedback on performance
- Consistently maintain professional and appropriate demeanor
- Perform other duties as assigned
Skills
- High School Diploma or equivalent required
- OR equivalent work experience. For work experience to be qualifying, experience must have been obtained in an industry of interest, providing progressively responsible insurance risk control or job-related safety services required
- Achieved or significant work towards achieving a safety or health related master's degree or at least one recognized professional designation such as CSP, ARM or CIH required
- 3+ years' safety and health experience with proven track record of results required
- Knowledge of workers' compensation insurance; including strong understanding of experience modification, underwriting, and claims practices
- Working knowledge of return to work program features and benefits
- Strong understanding of key performance measures for workers' compensation insurance carrier and how Safety & Health dept. impacts financial performance
- Basic understanding of occupational medicine provider network features and benefits
- Ability to adjust to changing circumstances and handle changes with a positive attitude
- Goal oriented with the ability to deliver outcomes in a timely manner
- Excellent customer service skills
- Strong time management skills
- Effective communication, sales and presentation skills
- Knowledge of Microsoft Office Suite and other common business software
- Ability to learn and use proprietary Zenith systems
- Ability to effectively operate computer and mobile communication devices
- Driver License in good standing
- Bachelor's degree with preferred field of study in occupational safety, industrial hygiene, science, or engineering
- Familiarity with P&C insurance agent and broker operations preferred
- Insurance carrier experience strongly preferred
Benefits
- Medical, Dental and Vision Insurance
- Flexible Spending Accounts
- Paid Parental Leave
- Life, AD&D and Disability Insurance
- 401(k), Employee Share Purchase Plan (ESPP)
- Education and Training Reimbursement
- Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
- 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
- Employee Assistance Program (EAP)
- Company Car
- Remote work arrangement
Company Overview