Note: The job is a remote job and is open to candidates in USA. LG Electronics is a global technology company dedicated to creating innovative solutions for a better life. The Sr LCD/DVLED Account Manager will drive consultative B2B sales and business development by designing digital retail solutions for strategic accounts, managing customer relationships, and collaborating cross-functionally to increase adoption and revenue.
Responsibilities
- Meet with automotive, retail, QSR, convenience store, and grocery decision-makers at the end-user level to present LG B2B solutions, including hardware, software, and services
- Identify, qualify, and pursue new business opportunities within assigned strategic and enterprise accounts
- Develop and deliver compelling customer-facing proposals, presentations, and solution roadmaps
- Create, nurture, and close sales opportunities while meeting or exceeding revenue goals
- Build, maintain, and execute account-specific business plans aligned with GTM strategies
- Design customized digital retail solutions using LG B2B LCD, DVLED, and signage platforms
- Deploy solutions that enhance the customer experience through improved engagement, data visibility, and operational efficiency
- Collaborate with sales engineers, product management, marketing, and partner ecosystems to tailor solutions to customer environments
- Act as an internal “go-to” expert for technology design within automotive and BFIS vertical environments
- Conduct market research to identify customer needs, preferences, and pain points
- Gather ongoing voice-of-customer feedback through meetings, interviews, and structured outreach
- Analyze customer input and market trends to generate actionable insights
- Serve as the liaison between customers and internal teams to ensure customer requirements are understood and addressed
- Develop and maintain executive-level relationships across assigned dealer groups and strategic accounts
- Manage ongoing customer engagement through both remote channels (virtual demos, video conferencing) and in-person support
- Support cross-sell and upsell initiatives within existing customer environments
- Prepare and manage pricing, quotes, negotiations, and logistics communication
- Deliver weekly activity reports, Monthly Business Reviews (MBRs), and lead Quarterly Business Reviews (QBRs) including pre-meeting preparation and post-meeting action plans
- The role will report to the Team Leader, Specialty Markets Vertical Sales, with a dotted-line reporting relationship to the Director of Vertical Market Sales
- Work cross-functionally with sales, sales solutions, sales engineering, marketing, product management, and partner teams at LG Electronics and within the broader ecosystem
Skills
- Bachelor's degree in Business Administration, Marketing, or a related field required
- Proven experience in B2B sales, business development, or strategic account management required
- Strong consultative selling skills with the ability to translate customer feedback into solution-based offerings required
- Excellent communication, negotiation, and presentation skills required
- Highly organized, self-motivated, and able to operate independently or as part of a team required
- Willingness and ability to travel **50% or more** to meet with customers and partners required
- Experience with digital signage, AV systems, or enterprise technology solutions preferred
- Familiarity with automotive retail, food retail, grocery, or AD aggregation business models preferred
- Strong understanding of GTM strategy, customer feedback methodologies, and data-driven decision-making preferred
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Paid parental leave.
- Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
- Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies.
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