Note: The job is a remote job and is open to candidates in USA. Syntax is a leading Managed Cloud Provider specializing in mission-critical enterprise applications, ERP deployments, and managed technology solutions. The Sr. Managed Services CNC Consultant will provide advanced JD Edwards EnterpriseOne CNC administration, environment management, troubleshooting, automation, and performance optimization across cloud-hosted and on-premise platforms. The role will support complex client environments, lead root-cause analysis, and ensure system stability and service continuity.
Responsibilities
- Deliver senior-level CNC administration, including installation, upgrades, tools releases, ESU deployments, and environment configuration
- Diagnose and resolve critical technical issues across JD Edwards EnterpriseOne, web and application servers, batch servers, and supporting infrastructure
- Monitor system performance, conduct tuning activities, and implement automation for operational efficiency
- Perform SQL scripting, database troubleshooting, and collaborate with DBAs to ensure data integrity and optimal performance
- Support system integrations, security administration, provisioning, object management, and change control processes
- Participate in incident management, problem management, and proactive maintenance for managed services clients
- Prepare technical documentation, operational runbooks, and environment diagrams to support ongoing service delivery
- Participate in scheduled on-call rotations to provide 24/7 support coverage as required
Skills
- 5–10 years of hands-on experience with JD Edwards EnterpriseOne CNC administration
- Strong expertise with EnterpriseOne installation, deployment, and upgrade processes
- Strong expertise with WebLogic, WebSphere, or equivalent J2EE application servers
- Strong expertise with SQL scripting and relational database platforms (Oracle preferred)
- Strong expertise with server administration in Windows and/or Linux environments
- Strong expertise with network fundamentals, load balancing concepts, and troubleshooting
- Experience supporting cloud-hosted or on-premise JD Edwards environments
- Understanding of high-availability, disaster recovery, and environment lifecycle management
- Strong analytical and problem-solving abilities in high-pressure situations
- Clear, professional communication suitable for both technical and non-technical audiences
- Ability to work independently while collaborating effectively within a global team
- Demonstrated accountability, ownership, and customer-focused service mindset
- Bachelor's degree in Information Technology, Computer Science, or equivalent experience
- JD Edwards EnterpriseOne CNC 9.2 certification (or willingness to obtain within 6 months)
- Experience with automation tooling (scripting, orchestration, monitoring frameworks)
- Familiarity with OCI, AWS, Azure, or other cloud platforms
- Exposure to Oracle DBA concepts, backup/recovery workflows, and performance tuning
- Prior consulting or managed services experience supporting multiple clients concurrently
Benefits
- Work from abroad from time to time
- Flexible working time models
- Home office
- Company pension scheme
- Various health offers
- Open feedback culture
- Flat hierarchies
- Individual career planning with continuous training and coaching on the job
Company Overview
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