Note: The job is a remote job and is open to candidates in USA. Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale by enabling organizations to build custom AI with their data. The Senior IT Platform & Automation Engineer will architect and automate internal infrastructure across identity, endpoints, networking, SaaS integrations, security, compliance, and AI-enabled workflows. The role emphasizes coding-heavy development of integrations, internal tools, alerting pipelines, and zero-touch IT processes.
Responsibilities
- **Identity & Access Management:** Own our IdP (Okta/Auth0). Implement and automate SSO, MFA enforcement, and SCIM provisioning across all SaaS tools. Enforce zero-trust principles everywhere
- **Endpoint Lifecycle:** Own the full hardware and MDM lifecycle. Automate device provisioning, configuration, and secure deployment using Jamf and Intune. Build zero-touch onboarding workflows. *(Note: You will own the automation and security profiles; physical device shipping/fulfillment is handled by our IT Ops coordinators.)*
- **Network Engineering:** Design, deploy, and maintain high-availability office networking (cloud-managed switching/routing, Wi-Fi) and secure remote access solutions (ZTNA/VPN) for a hybrid workforce. We prioritize automation-first engineers
- **API Integrations:** Architect and build custom integrations between our core SaaS stack—syncing data between Okta, Greenhouse, Notion, and our CRM to eliminate manual data entry
- **Workflow Orchestration:** Own our internal automation layer. We currently use a mix of lightweight no-code tools (Zapier, App Script, AppSheet) and custom Python. We're actively phasing out low-code for mission-critical paths—you'll have permission to replace them with proper code. To be clear: this is a coding-heavy role. You'll spend the majority of your time writing code, not clicking in UIs. The no-code tools are placeholders—we expect you to replace or maintain them
- **Internal Tooling:** Build and maintain internal dashboards and Slack apps that give employees self-service access to IT, HR, and facilities requests
- **AI Integrations:** Review and assess connectors (MCP) if available. Otherwise, build lightweight API wrappers and prompt engineering pipelines to connect LLMs (Claude, OpenAI) to internal tools like Slack and Notion
- **R&D Time:** Dedicated time each sprint to experiment with new AI models and identify productivity gains for the company
- **Security Scripting:** Write robust scripts (Python, Bash, PowerShell) to automate security monitoring, endpoint patch management, and compliance reporting
- **Alert Correlation:** Architect centralized alerting pipelines by integrating EDR/SIEM webhooks into Slack via native integrations (CrowdStrike), filtering noise and surfacing only actionable security anomalies
- **Compliance Automation:** Create automated audit trails, access reviews, and reporting to support SOC2 / ISO compliance efforts—no more manual spreadsheet work
Skills
- 4+ years in IT Engineering, Systems Engineering, or Platform roles with a heavy emphasis on automation and APIs
- Advanced Python or JavaScript/Node.js. You treat your scripts like software—git, CI/CD, testing, and documentation are non-negotiable. Our current automation stack is built on Python. Familiarity with either is sufficient—we don't expect you to know both
- Proven experience building custom integrations using REST/GraphQL APIs. You know how to read documentation, handle OAuth2, and parse JSON in your sleep
- Hands-on experience with Okta or Azure AD (SCIM, Workflows, automation) AND at least one MDM solution (Jamf and Intune)
- You understand least privilege, automated patching, and think about security in every integration you build
- Identity & Workflow Automation (Okta, SCIM, custom scripting)
- Endpoint Management & security ops related (MDM, zero-touch deployment, patching)
- Networking (TCP/IP, VLANs, Wi-Fi, VPN/ZTNA—enough to troubleshoot and configure, not necessarily design from scratch)
- We prioritize automation-first engineers who can learn networking depth on the job
- If you're a networking rockstar who's also strong on MDM and automation, even better
- Direct experience with Okta, People Tech (Rippling and Greenhouse), Notion, or Slack APIs
- Hands-on experience building with LLM APIs (Anthropic Claude, OpenAI) for internal tools
- Familiarity with Infrastructure as Code (Terraform)
- Experience preparing IT systems for SOC2 or ISO 27001 audits
- Experience with Google Workspace administration and GAM
- Experience with zero-touch deployment workflows (Apple Business Manager, Windows Autopilot)
Benefits
- Meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact Snorkel AI’s ongoing success.
- Opportunities to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions.
- Fully supported in building your career in an environment designed for growth, learning, and shared success.
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