Note: The job is a remote job and is open to candidates in USA. HD Supply is a provider of maintenance, repair, and operations products and services. The Senior Inside Sales Representative facilitates sales through customer support, order and quotation management, prospecting, pricing, inventory coordination, shipment tracking, and resolving customer issues. The role also supports in-store customers, add-on sales, estimating, take-offs, and proposals.
Responsibilities
- Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support
- Prospects for new sales opportunities via outbound calling and emailing
- Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals
- Procures and maintains inventory; monitors to ensure proper inventory turns
- Ensures timely shipment of materials and customer satisfaction
- Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available
- Performs estimating, take-off, and proposal duties as necessary
Skills
- Technical certification or associate degree may be required in some areas
- Generally 5-7 years of experience in a related area of responsibility
- Typically requires overnight travel less than 10% of the time
Benefits
- Medical (with Prescription drug coverage), dental, and vision plans
- Health care and Dependent Care FSA (as applicable)
- 401(K) with company match
- Paid Holiday, Vacation, Personal Time, and Wellness Day
- Paid Sick Time
- Life and Accidental Death & Dismemberment Insurance
- Short and Long-term Disability Insurance
- Critical Illness Insurance
- Accident Insurance
- Whole Life insurance
- Commuter Benefits
- Tuition Reimbursement
- Employee Assistance Program
- Adoption and Surrogacy Assistance
Company Overview