Note: The job is a remote job and is open to candidates in USA. Gartner provides research, market predictions, and best practices that help organizations make better business and technology decisions. The Sr Director Analyst will deliver ERP strategy insights to clients, research market trends, produce actionable content, present findings, and collaborate with analysts and internal stakeholders.
Responsibilities
- Deliver impactful insight to guide clients to the best actions for them and their organizations. 40% of your work week will be spent on virtual client calls with a wide variety of companies and governments. On these calls you will answer questions such as – How do we manage custom ERP extensions using platform as a service (PaaS)? or should we adopt a single- or multiple-vendor ERP strategy?
- Research, analyze and predict market trends and shifts (15% of work week). Predict how specific markets are developing, help clients in their selection process and assist vendors in overall positioning
- Apply critical thinking skills to de-construct and reframe challenging client questions. Identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
- Use the research insights gained to create high quality, clear, actionable, “must-have” papers, presentations, and videos (30% of your work week). Content is based on research best practices and methodologies
- Deliver insights in virtual and face-to-face client interactions. Deliver presentations at Gartner events, industry and professional association conferences, and client briefings
- Collaborate. Actively participate in research communities to develop and refine ideas. Provide high quality and timely research content peer review. Be able to help your team develop consensus research positions
- Proactively support internal stakeholders (e.g. Research Engagement Services (RES), Sales and Service) to serve and retain clients and to make progress against their critical priorities to grow their business
- Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
- Demonstrate thought leadership in establishing research positions across a team of analysts
- Build credibility as a domain or industry expert to represent Gartner research, methodology and strategy
- Be a mentor and a coach to team members
Skills
- 12+ years of experience as a member of an IT organization, or as an employee of a vendor focused on ERP. This experience will include developing strategy, business systems integration, vendor evaluation and selection and the operation, upgrade, and evolution of the ERP domain
- Experience implementing cloud applications from vendors such as Oracle, SAP, Workday, Microsoft
- Basic knowledge of ERP instance and consolidation strategy
- Bachelor's degree or equivalent experience
- Executive presence; can immediately establish credibility with technology executives
- Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
- Ability to learn, and the willingness to take a position
- Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global and matrixed team
- Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
- Demonstrate superior analytical skills, applying conceptual models, recognizing patterns while drawing and defending conclusions
- Demonstrate excellence in research and writing ability
- Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks to client challenges
- Strong business and financial acumen
- Subject matter expertise comfortable presenting at large and small-scale speaking engagements
- Learning agile and adept with navigating highly matrixed environments
- Ability to effectively adjust communication style to different audiences
- Willingness and ability to travel up to 25% (where applicable)
- Graduate degree preferred
Benefits
- In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
- Generous PTO
- A 401k match up to $7,200 per year
- The opportunity to purchase company stock at a discount
- In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
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