Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking an execution-driven Senior Deployment Technical Program Manager to bridge the gap between innovation and production, managing the deployment of automation and optimizing warehouse processes.
Responsibilities
- Pilot to Production Integration: Take validated technologies and workflows from the lab environment and seamlessly integrate them into pilot deployments at live production facilities
- Deployment Playbooks: Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions
- Capital Project Execution: Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels
- Workflow Engineering: Re-engineer existing facility processes to accommodate new capabilities like multi-pass picking, dynamic slotting, and co-mingled inventory strategies
- Continuous Improvement: Lead Lean/Six Sigma initiatives on the warehouse floor to optimize travel distance, material flow, and throughput capacity alongside new automation deployments
- Standard Operating Procedures (SOPs): Create, document, and train local facility management teams and warehouse associates on the new operational standards defined by Stord Labs
- Stakeholder Alignment: Act as the primary bridge connecting the lab’s core innovation team, local facility General Managers, and Stord’s executive leadership
- Vendor Management: Oversee on-site hardware vendor installations, site acceptance testing (SAT), and user acceptance testing (UAT) during the pilot and rollout phases
Skills
- Bachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline
- 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles
- Demonstrated experience managing hardware/software integration programs in operational or logistics environments
- Deep understanding of time-and-motion studies, facility layout (AutoCAD), and physical material flow
- Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations
- Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development
- Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies
- Ability to travel up to 30% of time supporting rollout
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS)
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting
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