Note The job is a remote job and is open to candidates in USA. NinjaHoldings provides digital banking, lending, underwriting, fraud detection, and analytics services that expand access to financial services. The Senior Communications & Email Marketing Associate will own the customer communications lifecycle across email, SMS, and push, including campaign strategy, execution, testing, optimization, deliverability, and performance reporting. Responsibilities Build and execute email, SMS, and push marketing campaigns to drive new customer acquisition, retention, and engagement Support day-to-day tasks including, but not limited to developing, launching, analyzing and iterating on A/B tests to improve the overall customer experience Debug technical issues related to HTML/CSS, journeys, lists, and other aspects of email execution Monitor and maintain email deliverability, reduce spam compliants, and improve open and click-through rates Build and maintain dashboards to investigate anomalies and monitor and report on performance Utilize competitive marketing research and product intelligence to understand the competitive landscape Collaborate with our PM and engineering teams to create requirements and assist with the development of marketing-related features Skills * 4+ years of experience in email, CRM, or lifecycle marketing, preferably in financial services or other highly regulated industries * Proficiency in multichannel marketing platforms such as Iterable, Braze, Marketo, or similar automation tools * Strong technical skills including knowledge of HTML/CSS and working with SQL for querying relational databases * Advanced analytical skills with the ability to interpret complex datasets and translate insights into actions * Experience in A/B testing, multivariate testing, and journey optimization * Proven experience with project management, including the ability to prioritize tasks and adapt to shifting business priorities * Comfortable leveraging AI tools to improve workflow efficiency and campaign quality * Exceptional written communication skills, strong sense of ownership, and attention to detail * Experience working in a remote environment * Experience with referral and affiliate marketing * Experience with Figma, Canva, Validity/Litmus Benefits Flexible Paid Time Off Health Benefits with generous medical, dental and vision insurance plans 401(k) with matching contribution Paid Family Leave Annual Wellness & WFH Subsidies Employee Referral Program Remote first culture with convenient downtown office in the heart of the city Company Overview NinjaHoldings is a digital financial platform that offers loans, cards, payments, lending, and other financial products. It was founded in 2017, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is https//www.ninjaholdings.com/.