Note: The job is a remote job and is open to candidates in USA. McKesson is a Fortune 10 healthcare company delivering insights, products, and services that make quality care more accessible and affordable. The company is seeking a Senior Associate Technical Writer to create and maintain customer-facing documentation for pharmacy software products, including user guides, release notes, online help content, and knowledge articles. The role collaborates with product teams, instructional designers, and subject matter experts to translate complex technical information into clear, user-friendly content.
Responsibilities
- Create, edit, and maintain user guides, release notes, online help content, and product documentation
- Partner with subject matter experts, product teams, and instructional designers to gather information and document software functionality
- Translate technical concepts into clear, concise content for technical and non-technical audiences
- Manage multiple documentation projects and prioritize deliverables to meet release timelines
- Participate in cross-functional meetings to identify documentation requirements, dependencies, and risks
Skills
- Degree or equivalent and typically 4+ years of relevant experience
- Familiarity with Adobe Acrobat Pro or Adobe Creative Cloud
- Strong experience in technical writing, technical communications, content development, or documentation creation
- Experience creating end-user documentation, user guides, process documentation, or software-related content
- Strong written and verbal communication skills
- Experience collaborating with cross-functional stakeholders and subject matter experts
- Ability to manage multiple priorities and meet deadlines
- Experience documenting software products, SaaS platforms, healthcare technology, or pharmacy systems
- Experience developing release notes, online help content, knowledge base articles, or implementation documentation
- Exposure to instructional design, training content development, or learning materials
- Experience using AI-enabled productivity tools such as Microsoft Copilot or Claude
- Strong facilitation, meeting leadership, and stakeholder communication skills
Benefits
- Fully Remote
- An annual bonus or long-term incentive opportunities may be offered.
Company Overview
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