Note: The job is a remote job and is open to candidates in USA. ACI Worldwide is hiring a Senior Analyst Relations Manager - Payments to position the company with industry analysts and other key business influencers, strengthening its reputation and perception as an innovator in payments. The role leads analyst relations and market research programs, develops an internal and external center of excellence for payments trends, and feeds market intelligence into positioning, product roadmaps, and competitive strategy.
Responsibilities
- Owns ACI's standing with the analysts who shape payments buying decisions. Finds formats to position ACI, the key segments and product solutions to key business increase product reputation and grow ACI’s perception of an original innovator in the payment’s ecosystem
- Report & evaluation management: submissions, RFIs, and briefings, for the reports and evaluations that influence deals. Pressure-test positioning and roadmap against analyst expectations
- Drives internal and external market research & survey programs that support the PM&M, Commercial and Corporate functions, e.g. segment and competitive analysis and key strategic initiatives, win & loss reports, market surveillance for better decision making, competitor review
- Analyst-as-reference: build ACI’s standing with the AR firms to leverage them as credible third-party validators sales can point to
- Intelligence loop: feed analyst insight back into positioning, roadmap, and competitive intel. AR sits with PMM precisely because analysts buy the narrative first
- Contribute analyst expertise and relevant content to consume in a variety of formats, including white papers, brochures, social media, Web pages, online events and more
Skills
- 8+ years payments industry knowledge required
- Excellent writing, analytical, and presentation skills
- Up to date with latest industry trends and keeping internal stakeholders informed
- Optimizes best practices in market and analysis measurement
- Negotiate intelligibly at a cross-functional level, with excellent communication skills for collaboration
- Solid knowledge of various market intelligence tools
- Strong Leadership skills that commensurate with the scope of responsibilities
- Proven ability to effectively engage with a wide variety of internal audiences and educate customers, vendors, and partners appropriately
- Payments Industry and relevant research experience necessary
- Strong KBI network
- Applicants must be currently authorized to work in the US on a full-time basis
- This position does not offer sponsorship for employment visa status or work permit now or in the future
- Master's Degree
Benefits
- Opportunities for growth and career development
- WFH optional
Company Overview