Note: The job is a remote job and is open to candidates in USA. CVS Health is a company dedicated to shaping a more connected and compassionate health experience. The Senior Analyst, Instructional Design & Development will lead the design, development, and implementation of training programs, focusing on creating engaging e-learning modules and collaborating with subject matter experts to deliver effective training.
Responsibilities
- Conduct training needs assessments and collaborate with subject matter experts (SMEs) to identify learning objectives and performance gaps
- Develop comprehensive training strategies, curricula, and learning pathways for technical, compliance, onboarding, and soft-skills programs
- Apply adult learning principles (ADDIE, SAM, Agile) to create blended learning solutions that combine e-learning, instructor-led training, microlearning, and performance support
- Build interactive, SCORM-compliant e-learning modules using Articulate Storyline 360
- Design intuitive navigation, branching scenarios, assessments, simulations, and gamified elements
- Ensure all content is accessible (WCAG/Section 508), mobile-responsive, and branded
- Create and edit professional videos, animations, and motion graphics using Adobe Premiere Pro
- Record, edit, and produce high-quality audio narration and sound design with Adobe Audition
- Develop custom graphics, illustrations, icons, and visual assets using Adobe Photoshop
- Manage multiple projects simultaneously from concept to deployment and evaluation
- Test and troubleshoot courses to be deployed to LMS platforms
- Analyze learning metrics and feedback to iterate and improve course effectiveness
Skills
- Bachelor's degree in Instructional Design, Education, Communications, Multimedia, or related field
- Minimum 3–5 years of experience in instructional design and e-learning development
- Strong expertise in Articulate Storyline 360 (must have built and published complex interactive courses)
- Advanced proficiency in: Adobe Photoshop (image editing, custom graphics, course visuals), Adobe Premiere Pro (video editing and production), Adobe Audition (audio recording, mixing, and mastering)
- Solid experience in full-cycle video creation and multimedia asset development
- Proven ability to translate complex information into clear, engaging learning experiences
- Strong project management and organizational skills
- Excellent written and verbal communication skills
- Proficiency in e-learning authoring tools and LMS platforms
- Experience with cross-collaboration across divisions
- Experience in healthcare, clinical, or medical education environments
Benefits
- Eligibility for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- Additional details about available benefits are provided during the application process and on Benefits Moments
Company Overview