Note: The job is a remote job and is open to candidates in USA. Empower is a financial services company focused on helping customers achieve financial freedom. The Senior Business Systems Analyst will evaluate business processes and systems, gather and document complex requirements, translate business needs into user stories, and align technology solutions with organizational goals. The role also facilitates communication between business and IT teams, supports implementations and troubleshooting, and mentors junior and mid-level analysts.
Responsibilities
- Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects
- Mentor junior and mid-level analysts and provide technical guidance
- Analyze and translate business needs into clear and concise user stories that align with project goals
- Facilitate effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements
- Analyze existing systems and processes to identify opportunities for improvement and efficiency gains
- Collaborate with cross-functional teams to review story requirements and validate system functionality
- Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions
- Review system enhancements with project stakeholders
- Create flow diagrams and document technical solutions
- Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies
Skills
- ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
- * 5+ years of experience as a Business Systems Analyst or equivalent technology industry background
- * Proficiency in identifying and solving business problems through innovative and practical solutions
- * Effective communication skills with the ability to convey technical information clearly to all levels
- * Experience collecting, documenting, and managing system requirements from stakeholders
- * Deep understanding of highly complex, multi-platform applications and systems
- * Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications
- * Proficiency in managing tasks, timelines, and resources effectively to support successful project delivery
- * Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements
- * Bachelor's degree in a related field
- * Financial industry experience
- * Prior production support and troubleshooting experience
- * Experience as a QA or Developer
- * Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master
Benefits
- Flexible work environment
- Fluid career paths and internal mobility
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
- Remote work arrangement
- Other necessary computer equipment will be provided
Company Overview