Note: The job is a remote job and is open to candidates in USA. EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry through creative, media, enterprise solutions, and data analytics services. The Senior AI Agency Engineer designs, builds, and deploys enterprise-grade AI solutions for pharmaceutical and healthcare marketing operations, leading client discovery, solution architecture, integrations, AI workflows, and production deployments.
Responsibilities
- Lead technical discovery sessions with client business, IT, architecture, security, data, and operations teams
- Translate business objectives, workflows, and operational challenges into technical requirements, architecture designs, and implementation plans
- Assess enterprise application landscapes, integration requirements, data environments, security constraints, and operating models
- Serve as a trusted technical advisor to clients and internal stakeholders
- Communicate complex AI, data, platform, and integration concepts to both technical and executive audiences
- Identify technical risks, dependencies, assumptions, and mitigation strategies early in engagements
- Develop technical prototypes and proofs of concept to validate solution feasibility and accelerate decision-making
- Design end-to-end solutions that connect AI Agency capabilities with client systems, data sources, content repositories, workflows, and approval environments
- Build and configure production-quality integrations using APIs, webhooks, event-based patterns, secure file exchanges, connector frameworks, and enterprise integration platforms
- Develop client-specific configuration and deployment assets while preserving the integrity of the shared platform architecture
- Contribute hands-on code across backend services, integration components, data pipelines, AI workflows, and supporting user experiences
- Design and implement AI-enabled workflows using large language models, retrieval-augmented generation, agent orchestration, structured outputs, evaluation frameworks, and human approval checkpoints
- Implement authentication, authorization, identity federation, secrets management, data mapping, error handling, observability, and audit requirements
- Create technical prototypes when needed to validate feasibility, reduce ambiguity, or accelerate client decision-making
- Support the transition from prototype to stable, supportable production deployment
- Design, build, and maintain integrations using APIs, webhooks, event-driven architectures, secure file exchanges, and enterprise integration platforms
- Develop system connectors to enterprise platforms including: Veeva Vault / PromoMats; Salesforce Marketing Cloud; SharePoint; Adobe Experience Cloud; Snowflake; BigQuery; Vertex AI
- Build and maintain data pipelines supporting reporting, analytics, and AI workflows
- Design data mapping, transformation, validation, and synchronization processes
- Partner with data engineering teams to support ETL/ELT and analytics initiatives
- Develop cloud-native solutions with a preference for Google Cloud Platform
- Implement CI/CD pipelines and automated deployment processes
- Build and maintain containerized applications using Docker and Kubernetes
- Ensure application reliability through monitoring, logging, alerting, and observability practices
- Maintain high standards of testing, code quality, scalability, and operational excellence
- Support production troubleshooting, performance optimization, and incident resolution
- Modeling inclusive behaviors and proactively managing bias
- All other duties as assigned
Skills
- The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
- 9+ years of experience in software engineering, solution engineering, technical consulting, platform implementation, or related engineering roles
- 5+ years designing and deploying production cloud-based AI, data, or enterprise application solutions
- Advanced programming skills in Python and at least one additional modern language such as JavaScript/TypeScript, C#, Java, or .NET
- Significant experience designing: + APIs + Data pipelines + Event-driven architectures + Enterprise integrations + Authentication and security frameworks + Distributed systems
- Hands-on experience with generative AI technologies including: + LLMs + Prompt engineering + RAG + Embeddings + Vector databases + Agent orchestration + AI evaluations + Observability and guardrails
- Experience with Git, CI/CD, automated testing, containers, and cloud-native development practices
- Strong communication, consulting, and stakeholder management skills with the ability to influence
Company Overview
Company H1B Sponsorship