Note: The job is a remote job and is open to candidates in USA. Candescent is a leading cloud-based digital banking solutions provider for financial institutions, focused on transforming digital banking experiences. The Sr Account Executive will provide expertise during the sales process, particularly in teller operations and core banking solutions, collaborating with technical teams and customers to drive successful sales outcomes.
Responsibilities
- Gain in-depth knowledge of banking teller operations and core banking solutions, including their functionality, integration capabilities, and technical requirements
- Collaborate with the technical team to identify customer requirements, tailor product demonstrations, and presentations to highlight the value proposition of the solutions for banking institutions
- Engage with potential customers to understand their pain points, challenges, and objectives, and provide expert guidance on how the proposed solutions can address their specific needs effectively
- Develop and deliver compelling demonstrations of the banking teller and core banking solutions, highlighting their features, benefits, and how they align with the customer's requirements
- Serve as the go-to person for the client between technical queries and concerns related to the banking teller and core banking solutions, both internally and externally. Provide accurate and timely responses to inquiries, addressing customer challenges or limitations effectively
- Collaborate with product managers and development teams to identify customization requirements and ensure that proposed solutions align with customer expectations
- Assist in creating detailed proposals, including technical specifications, implementation timelines, and cost estimates, to support the sales process and win new business
- Stay informed about the competitive landscape, industry trends, and emerging technologies in the banking domain, providing insights to the sales team and contributing to the development of strategic sales plans
- Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, fostering trust and confidence in the solutions and the organization's capabilities
- Continuously monitor market dynamics, customer feedback, and industry regulations to identify opportunities for product enhancements or new offerings
Skills
- Bachelor's degree in computer science, information technology, or a related field desirable. A master's degree is a plus
- Solid understanding of banking operations, specifically teller processes and core banking systems
- Proven experience in Sales, solution consulting, or a similar customer-facing role in the banking or financial services industry
- Familiarity with core banking solutions, teller systems, and related technologies such as APIs, data integration, and security
- Strong presentation, communication, and people skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Excellent problem-solving abilities and the capacity to understand customer requirements and propose suitable solutions
- Initiative-taking, proactive, and able to work effectively in a fast-paced, dynamic environment
- Demonstrated ability to collaborate with cross-functional teams and manage multiple priorities simultaneously
- Up-to-date knowledge of industry trends, competitive offerings, and regulatory requirements in the banking sector
Company Overview