Note: The job is a remote job and is open to candidates in USA. Workiva provides an AI-powered platform that unifies finance, risk, and sustainability on a secure foundation. The Technology Services Operations Intern will support the operation of network, server, storage, end-user computing, and telecommunications systems by monitoring performance, performing maintenance and upgrades, and assisting with operational projects.
Responsibilities
- Monitor, maintain, and enhance systems to ensure optimal performance
- Review system performance consistently, including alerts and notices, and take appropriate action quickly to prevent downtime
- Install, configure, upgrade, and maintain end-user computing and telecommunication systems
- Assist the Operations team through various activities, such as facilitating change management meetings, assembling knowledge documents, and helping with operations projects
Skills
- * Actively pursuing a degree in Computer Science, Management Information Systems, Network Administration, Accounting, or a related field of study
- * Minimal travel
- * Reliable internet access for any period of time working remotely and not in a Workiva office
- * Excellent verbal, written, and interpersonal communication skills
- * Self-motivated with strong propensity for action, results, and continuous improvement
- * The ability to work successfully in a high-energy, fast-paced, rapidly changing environment
- * Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
- * Ability to quickly triage problems, identify root causes, and drive issue resolution
- * Experience with AWS, networks, or servers
Benefits
- 401(k) participation and match
- Paid sick leave
- A unique opportunity to further your learning experience through additional internship seasons
- Primarily a remote opportunity, with the option to work in a hybrid capacity and utilize office spaces if located near one of the company's office hubs
Company Overview
Company H1B Sponsorship