Note: The job is a remote job and is open to candidates in USA. Carnival Corporation is a global leisure travel company with a diverse portfolio of cruise brands and island destinations. The Partnership Operations Specialist supports land-based casino partner relationships by managing contract administration, events, VIP group planning, marketing programs, guest requests, and cross-functional operational processes.
Responsibilities
- Manage Partnership Marketing contract administration process
- Assist in management of casino event planning with partner casinos, as assigned
- Assist in management of group planning and administration for VIP casino groups, as assigned
- Provide operational support for marketing alliances and programs
- Work with brand reservations teams to ensure successful communication of program details
- Manage partner guest disputes and individual requests
- Assist Partnership Marketing Manager in developing systems & procedures to support the administration Partnership Marketing sales programs
Skills
- 3-5 years casino experience with emphasis on casino sales, administration and marketing
- Self-motivated individual with strong relationship marketing skills
- Detailed oriented, with superior organizational and customer service skills
- Must be able to provide superior customer service to all our partners and guests
- Work independently with little supervision
- Must be able to work efficiently, independently and as part of a team, in a fast-paced environment
- Travel: 25-50% with shipboard travel likely
- Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations
- Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
- Cruise line and/or travel reservation and legal contract management experience preferred
- Would like to have candidates in the West Coast (possibly Vegas and Southern California) if applied
Benefits
- All non-sales roles participate in an annual cash bonus program.
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- All full-time employees at the manager and below level start with 14 days/year of vacation time; director and above level start with 19 days/year.
- Part-time with benefits employees receive vacation time based on the number of hours they work, with a minimum of 84 hours/year.
- All employees gain additional vacation time with further tenure.
- All full-time employees receive 80 hours of sick time each year.
- Part-time with benefits employees receive sick time based on the number of hours they work, with a minimum of 60 hours each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site Fitness center at our Miami campus
- This position is classified as “remote” and allows employees to work full-time from their home.
Company Overview
Company H1B Sponsorship