Note: The job is a remote job and is open to candidates in USA. Airtower Networks is hiring a Solutions Engineer - WiFi to deploy, support, and troubleshoot large-scale in-building wireless and wired networks across multifamily, hospitality, and enterprise environments. The role also supports network design, documentation, client escalations, and pre-sales engineering in collaboration with engineering, field, construction, and project teams.
Responsibilities
- Lead deployment, configuration, and integration of WLAN, LAN, IoT, and other managed service networks using enterprise OEM platforms (Aruba, Cisco, and Ruckus)
- Perform advanced troubleshooting across all OSI layers 1-7, including Layer 3 routing (BGP preferred), firewall administration, multi-service gateways, and AAA/RADIUS
- Create, review, and standardize network deployment documentation including closeout docs, port maps, asset maps, subnet calculations, and BOMs/SOWs
- Provide ongoing remote and onsite support for escalations and trouble tickets to meet client SLAs, including participation in 24x7 NOC operations
- Collaborate with field, construction, and PMO teams throughout the full project lifecycle to validate fixes, test changes, and ensure deployment plan integrity
- Conduct WiFi design and site surveys using Ekahau or iBwave, and review CAD and Visio documentation to inform design recommendations
- Support 15-20% pre-sales engineering and solutions design activities in collaboration with the senior engineering and design teams (training provided)
Skills
- Not eligible for visa sponsorship
- 3-5 years of hands-on network deployment experience; minimum 3 years with a relevant Bachelor's degree or valid OEM/CWNP certifications, or 5+ years without
- Practical, real-world configuration and deployment experience with mid-size to large enterprise wired and wireless networks using Aruba, Cisco, or Ruckus
- Hands-on experience with Ekahau or iBwave for WiFi design, survey, and validation
- Deep proficiency in network documentation, including creating and reading closeout docs, port and asset maps, and subnet calculations, with strong Excel and Word skills
- Advanced troubleshooting knowledge across all OSI layers 1-7, including routing protocols (BGP preferred), firewalls, multi-service gateways, and AAA/RADIUS
- Experience working at an MSP serving MDU or hospitality verticals (apartments, hotels, student housing)
- Familiarity with RGNets, Nomadix, or ANTlabs gateway platforms
- Ability to read CAD files and Visio diagrams
- Industry certifications such as CCNA, CCNP, CWNP, or vendor-specific certs from Aruba, Ruckus, Cisco, Juniper, or Fortinet
- Familiarity with Intangi Iris
Benefits
- Medical, Dental, and Vision
- FSA/HSA
- 401(k) with 5% match
- Paid Time Off
- 10 Paid Holidays
- Paid Parental Leave
- Company-paid life insurance
- Company vehicle or mileage reimbursement
- Phone and test equipment
- Paid OEM training and certifications
- Voluntary Insurances (Employee, Spouse/Partner, Child)
- STD/LTD
- Critical Illness Insurance
- Identity Theft Protection
- Accident Insurance
- Remote work
Company Overview