Note: The job is a remote job and is open to candidates in USA. Velera is a payments credit union service organization and fintech solutions provider serving financial institutions across North America. The Solutions Enablement Analyst leads and governs product and enterprise project intake, translating requests into business and technical requirements, assessing feasibility and impacts, and ensuring compliance and governance. The role facilitates cross-functional prioritization, analyzes risks and dependencies, and provides portfolio insights to leadership.
Responsibilities
- Lead the evaluation of product information provided by requestors, vendors, and stakeholders to ensure completeness, clarity, and alignment with enterprise priorities
- Synthesize client demand, and enterprise capabilities to assess potential success and recommend prioritization
- Facilitate and align cross-functional stakeholders (Product, Technology, Infrastructure, Sales, Operations) to ensure a transparent intake process
- Drive adherence to intake SLAs and proactively communicate progress, risks, and escalations
- Conduct comprehensive impact assessments to identify affected systems, teams, business processes, and client impacts, and present findings for decision-making
- Determine prioritization of requests through strategic assessment and alignment with strategic goals
- Collaborate with stakeholders to deliver executive-level summaries and expert guidance on ARB requirements, driving process efficiency and strategic alignment.Ensure all compliance and governance standards are consistently met throughout intake
- Own intake documentation standards and define, track, and report KPIs to measure intake health and throughput
- Shepherd requests from submission through prioritization and hand-off, ensuring transparency for stakeholders
- Synthesize intake trends and provide actionable insights to senior leadership, influencing portfolio and strategic planning
- Build and maintain relationships with key stakeholders and partners to assess impacts, dependencies, and opportunities tied to intake requests
- Develop and maintain deep knowledge of processing platforms, interdependencies, and organizational nuances to inform feasibility assessments
- Continuously improve the intake process, driving efficiency, transparency, and scalability using Lean-Agile and portfolio management practices
- Stay informed on industry trends, emerging technologies, and competitive landscape to identify opportunities for advancement
- Partner with Procurement, Sales, and Service to facilitate new vendor and client requests and ensure intake alignment with client commitments
- Lead the capture of requirements for business cases, including business and technical needs, scope, impacted systems, financial models, client impacts, capacity planning, and organizational value
- Support successful execution of PLC Phase 1: Initiation in the PLC process, ensuring intake requests are ready for downstream execution
- Elicit, analyze, and document business and technical requirements sufficient to support feasibility assessment, architectural review, and intake decision making
- Develop clear intake‑level artifacts (e.g., requirements summaries, scope definitions, and dependency mappings) that enable Technology and Product teams to progress efficiently into delivery phases
Skills
- Seven (7) years of experience in Business Analysis, Product Management, or related disciplines (enterprise, data, systems, reporting, stakeholder management)
- Ability to facilitate and influence diverse stakeholders to achieve alignment on prioritization and next steps
- Demonstrate behaviors based on Velera Values
- In-depth knowledge of agile technologies, including Epic and Feature definitions
- Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids to all levels of leadership
- Ability to plan, track, and manage work in a fast-paced, multi-priority environment, while meeting deadlines. Understanding the concepts of project prioritizations, impact, and risk assessment
- Strong knowledge of the card payments industry, core processing platforms, and related in-house applications
- Demonstrated excellent analytical skills
- Advanced analytical and financial modeling skills, with ability to connect intake requests to enterprise value
- Proficiency in word processing and spreadsheet computer software applications
- Ability to travel as needed
- Ability to maintain confidentiality of materials handled
- Ability to be flexible and work under high pressure in a complex environment
- Bachelor's Degree in Business Management or related field preferred
- Five (5) years of financial services or payments processing experience preferred
- Experience with Agile/Lean, epics/features, and backlog refinement also preferred
- Experience with User Experience and Product Design a plus
Benefits
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- A remote-first, flexible environment
Company Overview