Note: The job is a remote job and is open to candidates in USA. Consult JC is a Zoho premium partner helping growing businesses design and deploy Zoho One across CRM, sales operations, finance, HR, and custom app development. The Solutions Consultant will manage the full client relationship, leading discovery, solution design, configuration, testing, training, and go-live while serving as the link between business analysis and solution architecture.
Responsibilities
- Lead discovery sessions with client stakeholders — asking the probing questions, not just taking requests at face value
- Translate findings into clear, structured solution designs (workflows, data models, automations, integrations)
- Own configuration and build within Zoho One (CRM, Projects, Creator, Flow, and more)
- Carry projects from requirements → build → testing → training, without losing fidelity between stages
- Run UAT, troubleshoot pre-go-live issues, and train client end-users and admins
- Communicate status, risk, and timeline changes directly to clients and internal leadership
Skills
- ▪️ 4–8 years in business systems implementation, business analysis, CRM/ERP consulting, or a similar client-facing technical role
- ▪️ Hands-on experience implementing or configuring at least one business platform — Zoho, Salesforce, HubSpot, Dynamics, NetSuite, or similar
- ▪️ Experience running discovery or requirements-gathering sessions
- ▪️ Based in the US, authorized to work without sponsorship
- ▪️ Strong written and verbal communication skills
Benefits
- Remote-first — work from anywhere in the US.
- You don't need deep Zoho experience on day one — we'll train you on the platform.
- Direct exposure to client leadership and the full project lifecycle — not siloed BA or architect work.
- A clear growth path toward Solution Architect or client engagement leadership as our practice scales.
Company Overview