Note: The job is a remote job and is open to candidates in USA. Figma is a design and collaboration platform that helps teams bring ideas to life and streamline product development workflows. The Solutions Consultant, Payload will partner with Sales and cross-functional teams to deliver technical discussions, demonstrations, solution design, and consultative strategies that help customers adopt Payload securely and drive revenue growth.
Responsibilities
- Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
- Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers
- Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
- Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
- Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
- Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
- Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy
Skills
- • 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment
- • Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making
- • Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences
- • Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles
- • Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives
- • Experience using or working with Payload, or other CMS/DXP experience
- • You embody our values and can thrive in a constantly evolving and growing environment
Benefits
- Equity to employees
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays and other leave benefits in compliance with applicable federal, state, and local laws
- Employer-provided paid flexible PTO for exempt employees, in addition to flexible paid sick leave
- Company recharge days
- Cell phone and home internet reimbursements
- Lifestyle spending accounts
- Sales incentive compensation for most sales roles
- Annual bonus plan for eligible non-sales roles
- Remote work within the United States
- Paid in-person onboarding
Company Overview