Note: The job is a remote job and is open to candidates in USA. Nextiva is reimagining how businesses connect through an AI-powered, conversation-centric platform that combines customer experience and team collaboration. The Solutions Consultant will serve as the technical lead throughout the sales process, leading discovery, demonstrations, proof-of-concept engagements, RFP responses, and coordination with sales and delivery teams.
Responsibilities
- Lead business and technical discovery to uncover customer requirements, pain points, and success criteria
- Design and deliver tailored product demonstrations
- Foster relationship with third-party vendors and partners to enhance solution offerings
- Own proof-of-concept (POC) engagements, including scoping and success criteria
- Respond to RFPs/RFIs and security questionnaires
- Partner with Account Executive on account strategy and deal planning
- Act as the technical voice of the customer back to Product and Engineering
- Handle basic objection handling on architecture, security, and integrations
- Stay up to date on new technologies, industry trends, security & compliance, business needs
- Must be a compelling, passionate, and enthusiastic speaker
- Provide feedback to Product and Engineering based on customer feedback, competitor, and partner insights
- Help standardize demo best practices, documentation, and reusable assets
- Contribute to internal enablement by training sales teams on how to position and leverage demos effectively
- Work closely with the Services Delivery team to communicate and coordinate customer requirements and roadmaps
- Fluent in English
Skills
- Must be a compelling, passionate, and enthusiastic speaker
- Fluent in English
- 3–6 years in a pre-sales, sales engineering, or technical consulting role
- Ability to present confidently to technical and business stakeholders
- Familiarity with Nextiva's competitive landscape (e.g., RingCentral, Five9, Genesys, Zoom)
- Fundamental knowledge of Python, JSON, HTML CSS, and JavaScript
- Use AI to enhance personal workflows, leverages multiple AI tools based on their strengths, identifies repetitive tasks for automation, and shares best practices to drive team growth
- Demonstrated ability to learn quickly, develop new processes, and adapt to new technology
- Travel: up to 20%
- Preferred understanding of knowledge in technical areas such as (UCaaS, CCaaS, CRM, SIP, VOIP, AI, APIs, Automation Services) and common integration patterns (Workato, Redox..)
- Bonus would be knowledge in areas such as Data Security & Privacy (HIPAA, PCI, GDPR)
- Bonus knowledge in Spanish or French
- Bonus knowledge in Lucidchart, Google Dialogflow, Teams, WhatsApp, Google G-Suite
Benefits
- Remote work is available to candidates across the United States; team members within 40 miles of the Scottsdale headquarters are expected to work onsite four days per week.
- Medical, dental, vision, and telemedicine coverage through multiple health plan options
- Life, disability, and supplemental indemnity plans
- Flexible Time Off for salaried employees
- PTO for hourly employees
- Paid Sick Time
- Paid Parental Bonding Leave
- Holiday pay
- 401(k) with company match
- Health Savings Accounts with company contributions
- Dependent Care FSA
- Employee Assistance Program (EAP)
- Comprehensive wellness initiatives
- Ongoing learning and development opportunities
- Career advancement
Company Overview
Company H1B Sponsorship