Note: The job is a remote job and is open to candidates in USA. Benchling is an AI platform for biotech R&D, helping scientists manage their workflows effectively. The Solution Consultant - Business Value will engage with customers to articulate the value Benchling delivers, ensuring solutions align with customer business priorities.
Responsibilities
- Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process:
- Coordinate cross functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality
- Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment framework to meet customer’s decision process
- Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value
- Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions
- Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers
- Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success)
- Provide thought leadership about industry trends, competitive landscape, and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation
- Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchling's offerings and messaging
Skills
- Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases
- Experience creating written deliverables that assess current state, propose a future state solution, outline the value/case for change, and a roadmap to deliver on the case for change
- Effective at cross-functional leadership. Many subject matter experts contribute to assessments, roadmaps, architectures, and proposals and this person needs to provide leadership that sets everyone up for success
- Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders
- Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements
- Willingness to travel to customer sites 25-30% of the time
- 4-7 years experience in a scientific domain - particularly biologics, industrial biotech, or early/late development
- Masters or PhD in a scientific field or work experience that gives them exposure to scientific fields
Benefits
- Offers Equity
- Offers Commission
- This role is eligible to participate in Benchling's commission plan
- We offer a flexible hybrid work arrangement that prioritizes in-office collaboration; Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
Company Overview
Company H1B Sponsorship