Note: The job is a remote job and is open to candidates in USA. Cypress HCM is seeking a Senior Software Engineering Manager, Salesforce, to lead teams delivering high-quality solutions across the Salesforce platform. The role oversees Salesforce architecture, modernization, operations, agile delivery, vendor management, and compliance while partnering with cross-functional teams to deliver scalable, secure, customer-focused solutions.
Responsibilities
- Lead, mentor, and manage a team of Salesforce engineers and administrators
- Provide technical direction and oversee delivery of Salesforce solutions across multiple clouds
- Design, implement, and maintain scalable, secure, and high-performing Salesforce architectures
- Partner with internal business, product, and technology teams to optimize and consolidate processes built on Salesforce and MuleSoft
- Lead agile development practices using tools such as Jira to manage requirements, backlogs, and testing activities
- Oversee day-to-day operations, including change management, release management, CI/CD, and production incident resolution
- Manage budgets, vendor relationships, and contract negotiations
- Establish, track, and drive progress toward KPIs and OKRs
- Ensure platform stability, system health, and operational excellence
- Maintain adherence to healthcare information security standards, including HIPAA, NIST, and HITRUST CSF
- Stay current with Salesforce releases, product roadmaps, and AppExchange solutions
- Estimate resources, support business cases, and contribute to high-level program planning
Skills
- • Bachelor's degree in Business, Computer Science, Software Engineering, MIS, or related field (or equivalent experience)
- • 10 years of experience as a Salesforce leader managing administrators and developers
- • 8 years of experience leading teams and managing direct reports
- • 5 years of experience with MuleSoft or a similar integration platform
- • Expertise in at least two Salesforce Clouds: Health Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, or Data Cloud
- • Strong background in DevOps, CI/CD methodologies, and Salesforce development best practices
- • Knowledge of SaaS, PaaS, and IaaS platforms such as AWS, GCP, or Azure
- • Experience managing vendor relationships, including evaluations, negotiations, and ongoing management
- • Strong verbal communication and group presentation skills
- • Experience with HIPAA/HITECH regulations and securing ePHI data
- • Prior experience in the healthcare industry
Company Overview