Note: The job is a remote job and is open to candidates in USA. CTG is seeking a Software Engineer II for a client engagement focused on ACI Postilion and payment systems. The role performs and oversees systems analysis, technical design, development, testing, implementation, production support, incident resolution, and coordination of technology projects while providing technical guidance to less experienced personnel.
Responsibilities
- Complete and oversee basic to complex systems analysis, design, development, testing, and implementation activities
- Serve as a key individual contributor on complex application development and technology projects
- Maintain an excellent functional and technical understanding of supported applications and integrated systems
- Provide technical direction and coordinate development activities across small to large-scale projects
- Prepare and manage the technical components of project plans, including estimates, milestones, dependencies, and delivery schedules
- Collaborate with Development, Operations, Technology, business users, and other stakeholders throughout the development lifecycle, from technical analysis through user acceptance testing
- Prepare and review test data, execute detailed test plans, troubleshoot issues, and complete required debugging
- Analyze complex relationships and dependencies among programs, interfacing applications, databases, platforms, and transaction-processing systems
- Provide technical consulting and leadership in identifying and implementing technology solutions that support business objectives
- Develop and maintain clear technical and functional specifications, system documentation, diagrams, charts, and process documentation
- Review technical documentation and work products prepared by less experienced personnel
- Assess project requirements, including required tasks, estimated timeframes, resource needs, and effort
- Support the efficient operation, reliability, and effectiveness of supported applications
- Participate in technical evaluations of vendor software and recommend new technologies, policies, and processes when appropriate
- Follow and promote established software development standards, procedures, security requirements, and operational controls
- Maintain a strong understanding of supported business functions, processes, operations, and strategic objectives
- Support production applications, including incident management, troubleshooting, root-cause analysis, and resolution of technical issues
- Understand and adhere to risk, regulatory, security, and internal control standards
- Identify risk-related issues requiring escalation to management
- Maintain internal control standards and support timely remediation of audit and regulatory findings, as applicable
- Participate in due diligence, cost/benefit analysis, business studies, and other special projects as required
- May direct and monitor the activities of less experienced technical resources on project assignments
- Coordinate development tasks and project activities across multiple teams
- Provide technical guidance, mentoring, and review of work completed by less experienced personnel
- Monitor project assignments and assist with ensuring deliverables are completed according to established schedules and quality standards
- May provide backup to management and serve as a technical lead for assigned initiatives
Skills
- Minimum of an Associate's degree and 5 years of systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years of higher education and/or work experience, including at least 5 years of systems analysis/application development experience
- Experience with application development software, hardware platforms, and enterprise technology environments
- Experience with Debit/ATM/POS transaction processing and mainframe integration ; ACI Trans24 experience preferred
- Experience with ISO 8583 transaction messaging and analysis
- Experience with SSIS (SQL Server Integration Services) and Microsoft SQL Server
- Experience integrating SQL Server and mainframe systems
- Experience supporting production applications and participating in incident management and issue resolution
- Strong problem-solving and analytical skills
- Strong verbal and written communication skills, including experience presenting technical information to business and technical audiences
- Strong organizational and time-management skills with the ability to manage multiple complex projects
- Detail-oriented with strong lateral-thinking and troubleshooting abilities
- Experience coordinating between application development teams and business units
- Experience recommending and implementing technology and systems solutions
- Experience driving project milestones and delivery dates
- Proficiency with personal computers and common project management, word processing, spreadsheet, and collaboration tools
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
- Experience with ACI Worldwide Postilion
- ACI Postilion production support and incident management experience
- Experience with data center/CoLo migration projects
- Experience with TLS certificate management
- Experience with Hardware Security Modules (HSM) ; Utimaco experience preferred
- Advanced understanding of supported applications and interfacing/integrated applications
- Good understanding of enterprise application frameworks and technology environments
- Subject matter expertise in the business functions and applications being supported
- Ability to work effectively both independently and in a team environment
- Ability to multitask across multiple components of complex projects
- Action-oriented and proactive approach to identifying and resolving issues
- Advanced understanding of the overall system architecture and ability to contribute to projects outside of normal business-as-usual (BAU) activities
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required
Benefits
- Remote work arrangement
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