Note: The job is a remote job and is open to candidates in USA. Creative Planning is hiring a Software Consultant to implement NetSuite solutions for clients, including configuration, data migration, testing, training, and post-go-live support. The role also supports existing customers by resolving issues, delivering enhancements, and helping optimize their use of NetSuite.
Responsibilities
- Perform functional demonstrations of software functionality
- Assist with requirements and data gathering and developing project scope and deliverables
- Actively contributes to implementation projects from design through to go-live
- Consult on operational improvements, recognize functional gaps, and update NetSuite design plans
- Configure and tailor NetSuite to meet specific customer requirements
- Lead key project phases, managing tasks and milestones to ensure successful outcomes
- Maintain up-to-date expertise in NetSuite ERP functionality and architecture
- Provide ongoing consulting, configuration, and enhancement support to improve client operations and system usage
- Implement additional features and functions to improve client operations
- Troubleshoot software issues via the support ticketing system, assist with usage challenges, and research and apply effective resolutions
- Performs daily team and client contact, will occasionally conduct work at the client site
- Completes and releases time on time
- Active participant in weekly departmental meetings
- Active participant in routine project status meetings
- Manage workload to meet targets and deadlines
Skills
- Bachelor's degree in Information Technology, Business, or equivalent work experience
- 2+ years of software administration
- 1+ years of NetSuite ERP experience
- Strong understanding of general operations across departments such as sales, service, production, projects, etc
- Customer facing consulting experience
- Strong ability to translate customer business requirements into advanced operational solutions
- Ability to manage multiple project commitments simultaneously in a deadline focused environment and meets agreed upon timeframes
- Possesses a passion for helping customers more effectively run their businesses
- A willingness to tackle initiatives and work independently with little oversight
- Prioritizes tasks, develops effective work procedures, and manages time well
- Advanced analytical, problem-solving, and decision-making skills; demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Strong interpersonal skills and ability to communicate effectively with both technical and non-technical individuals
- Is attentive to detail and accuracy, is committed to excellence, and looks for improvements
- Practices self-development, seeks out new responsibilities, and generates new ideas
- Deployment experience
- NetSuite Suite Foundation Certification or other relevant certifications
- Experience working in a consulting or client-facing role
- Exposure to project management and process
- Experience in manufacturing, inventory, warehouse, distribution, and projects
Company Overview