Note: The job is a remote job and is open to candidates in USA. Stelvio Inc. is seeking a Senior Site Reliability Engineer to support highly available, mission-critical cloud-native platforms operating continuously. The role focuses on system reliability, incident response, observability, automation, capacity planning, disaster recovery, and collaboration with engineering and infrastructure teams.
Responsibilities
- Monitor and maintain the availability, reliability and performance of business-critical production systems
- Define and track SLOs, SLIs, error budgets and reliability metrics
- Lead production incident response , coordinating technical teams through diagnosis and resolution
- Conduct root cause analysis and lead blameless post-incident reviews , ensuring follow-up actions are completed
- Build automation using Python, Bash or Go to reduce manual operational work
- Develop and improve monitoring, logging, tracing and alerting using technologies such as Prometheus, Grafana, OpenTelemetry, ELK and Datadog
- Identify performance bottlenecks and troubleshoot issues across both infrastructure and application layers
- Support capacity planning and infrastructure scaling for growing transaction volumes
- Work with stateful and distributed technologies including SQL databases and event-streaming platforms such as Kafka or NATS
- Collaborate with software engineering, infrastructure and operations teams to improve overall platform reliability
- Help design, implement and test disaster recovery and business continuity processes
- Improve operational documentation, processes and SRE best practices
- Mentor engineers and help establish a strong reliability engineering culture
Skills
- 5+ years of experience within Site Reliability Engineering, DevOps, Platform Engineering or a similar production-focused role
- Experience supporting mission-critical, highly available or large-scale production environments
- Strong experience with at least one major cloud platform: AWS, Azure or GCP
- Hands-on experience with Kubernetes and Docker
- Strong understanding of observability and monitoring using tools such as Prometheus, Grafana, ELK, Datadog or OpenTelemetry
- Strong scripting skills using Python, Bash and/or Go
- Solid Linux administration experience, with exposure to Windows environments beneficial
- Experience leading production incidents, root cause analysis and post-incident reviews
- Understanding of SLOs, SLIs, error budgets and reliability engineering principles
- Familiarity with relational databases such as PostgreSQL or MySQL and broader distributed-system concepts
- Strong troubleshooting and problem-solving ability
- Excellent communication skills and the ability to collaborate across engineering and operational teams
- Terraform, Ansible and/or Helm
- GitOps experience using tools such as Argo CD
- CI/CD and pipeline-as-code experience, including GitHub Actions or Dagger
- Experience with Kafka, NATS or other event-streaming technologies
- Experience supporting high-volume transactional or payment systems
- Exposure to Intelligent Transportation Systems (ITS), tolling, traffic management, sensor processing or other real-time infrastructure
- Experience designing and testing disaster recovery strategies
Benefits
- REMOTE
- Full-Time | Permanent
Company Overview