Note: The job is a remote job and is open to candidates in USA. Cisco develops solutions that connect and protect organizations across physical and digital environments. The Site Reliability Engineer will build and maintain automation, deployment pipelines, testing frameworks, and operational tooling for large-scale global cloud infrastructure. The role also involves troubleshooting distributed systems, supporting sovereign and regional cloud environments, and partnering with engineering and product teams to improve reliability and reduce operational overhead.
Responsibilities
- Develop and maintain automation solutions that improve the reliability, scalability, and operational efficiency of infrastructure spanning more than 2,000 machines across global cloud environments
- Design and enhance deployment pipelines, testing frameworks, and operational tooling to support the continued growth of a platform serving millions of managed devices worldwide
- Troubleshoot complex infrastructure and distributed systems issues to ensure high availability while helping teams identify and address performance and scalability challenges
- Contribute to critical projects such as cluster build out by building automation that enables the rapid and repeatable deployment of new sovereign, regional, and purpose-built cloud environments
- Partner with other engineering teams, product management, and business partners across multiple teams and time zones to understand platform dependencies, seek opportunities for improvement, and deliver solutions that enhance reliability and reduce operational overhead
Skills
- * 2+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or a related role supporting cloud-based production environments
- * Experience developing and maintaining infrastructure automation using Ansible
- * Experience programming in Ruby and developing automated tests using RSpec or comparable testing frameworks
- * Experience administering and troubleshooting Linux-based systems and distributed infrastructure environments
- * Experience designing, implementing, and maintaining CI/CD pipelines, including GitLab CI
- * Experience supporting large-scale infrastructure environments consisting of hundreds or thousands of systems
- * Familiarity with AWS or other public cloud platforms and hybrid infrastructure environments
- * Knowledge of monitoring, observability, and reliability engineering practices and tooling
- * Familiarity with Kubernetes concepts and containerized application platforms
- * Experience leveraging AI-assisted development tools to improve software development, automation, operational analysis, and engineering productivity
Benefits
- U.S. employees are offered medical, dental and vision insurance, subject to Cisco’s plan eligibility rules.
- A 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
- 1 paid day off for the employee’s birthday.
- Paid year-end holiday shutdown.
- 4 paid days off for personal wellness determined by Cisco.
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees.
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
- 80 hours of sick time off provided on the hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
- Additional paid time away may be requested to deal with critical or emergency issues for family members.
- Optional 10 paid days per full calendar year to volunteer.
- For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
- Remote work arrangement.
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