Note: The job is a remote job and is open to candidates in USA. SweetRush Inc. is a global leader in learning and development, seeking a Site Reliability Engineer to help design, build, and scale the infrastructure that powers their products and services. The role involves improving reliability, scalability, performance, and security across cloud-native environments and requires strong ownership and influence over technical direction.
Responsibilities
- Define and implement SLIs, SLOs, and error budgets
- Improve system availability, resiliency, and performance
- Lead incident response and drive blameless postmortems
- Identify and eliminate systemic reliability risks
- Conduct capacity planning and performance analysis
- Design, build, and maintain infrastructure in AWS
- Manage infrastructure as code using Terraform
- Improve CI/CD pipelines and deployment automation (GitLab CI)
- Build and maintain containerized systems using Docker and Kubernetes
- Reduce toil through automation and self-service tooling
- Enhance monitoring, logging, and tracing systems
- Use tools such as CloudWatch, CloudTrail, X-Ray, and modern observability platforms
- Improve alerting quality to reduce noise and increase signal
- Develop dashboards and reliability metrics for stakeholders
- Implement best practices in infrastructure hardening
- Improve patching, vulnerability management, and cloud security posture
- Support incident response and remediation efforts
- Contribute to disaster recovery planning and testing
Skills
- 5+ years in SRE, Production Engineering, or Cloud Infrastructure roles
- Strong experience operating production systems in AWS
- Deep knowledge of Linux systems architecture
- Experience managing infrastructure using Terraform (or similar IaC tools)
- Experience with Kubernetes in production environments
- Strong scripting skills (Bash, Python, or similar)
- Experience designing, monitoring and alerting systems
- Solid understanding of networking fundamentals
- Experience defining and measuring SLOs/SLIs
- Strong incident management experience
- Passion for automation and eliminating manual toil
- Data-driven approach to reliability and performance
- Experience in multi-cloud environments (Azure)
- Experience with security frameworks (SOC 2, ISO 27001, etc.)
- Familiarity with cost optimization in cloud environments
- Experience building internal developer platforms or self-service tooling
Benefits
- Fully remote work environment
- High-impact role with technical ownership
- Collaborative, mission-driven culture
- Opportunity to shape reliability practices in a growing organization
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Company Overview