Note: The job is a remote job and is open to candidates in USA. Blue Yonder is seeking a Services Advisor (Services Pre-Sales) to support its CX Services Sales team. The role drives revenue by selling consulting, education, and strategic services tied to SaaS solutions, while advising customers, developing service proposals, supporting sales cycles, and mentoring junior Client Partners.
Responsibilities
- Collaborate with Client Executives and other sales team members to co-sell services alongside software sales
- Be a driving force in the SaaS sales cycle, becoming the prospects trusted advisor
- Be the expert in the vertical/solution you cover on the solutions and how we implement them effectively, building a delivery program specifically for the prospect
- Identify, qualify, and close opportunities for consulting, education, and other services related to our SaaS solutions
- Develop strategies to increase our win rate and make Blue Yonder Services the first choice
- Build and maintain strong relationships with key stakeholders, including customer executives, project managers, and technical leads
- Present tailored service proposals, Statements of Work (SOWs), and pricing models aligned to client goals and budget
- Build collaborative relationships that increase the customer’s value of Blue Yonder Services and expand future business opportunities
- Collaborate with appropriate Blue Yonder teams on the client's behalf to deliver success and establish credibility
- Demonstrate deep industry knowledge and experience within the appropriate vertical/solution area, providing advice to customers regarding best practices
- Partner with delivery teams to ensure services are scoped accurately, setting the stage for successful project execution
- Translate customer feedback into actionable insights to inform service offering development and enhancements
- Serve as a mentor to more junior Client Partners, sharing best practices and supporting their professional growth
- Lead by example, demonstrating a commitment to excellence, client satisfaction, and team collaboration
Skills
- * **Experience**: 7+ years in professional services sales, consulting, or account management within a SaaS or technology company, with a proven track record of meeting or exceeding sales targets
- * **Industry Experience:** Deep expertise in Demand Forecasting and Supply Planning is required for this role, including the ability to speak in depth about operational processes, business challenges, and customer needs within these domains
- * **Domain Knowledge**: Deep understanding of SaaS business models, enterprise software implementations, and the value of professional services in driving customer success
- * **Sales Expertise**: Expertise in solution selling, contract negotiation, and building long-term client relationships
- * **Business Acumen**: Ability to understand client business objectives, industry challenges, and translate them into impactful service solutions
- * **Collaboration**: Strong ability to work cross-functionally with technical, product, and sales teams
- * **Communication**: Exceptional verbal and written communication skills, with the ability to influence and present to senior executives
- * Blue Yonder Solution knowledge
- * Understanding of project delivery methodologies
- * Experience selling to enterprise-level customers
- * Proficiency with CRM tools (e.g., Salesforce) and sales enablement platforms
Benefits
- Commission component
- Annual performance bonus or commission program, determined by the nature of the position
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
Company Overview
Company H1B Sponsorship